Sr Commission Analyst

Job Overview At T‑Mobile, the Senior Analyst, Commissions role is essential for ensuring accurate and efficient commission payouts through day‑to‑day operational support, issue resolution, and process analysis and improvement within commission operations. The role primarily involves supporting commission operations by researching and resolving commission‑related inquiries, analyzing issues, and identifying process improvements to enhance operational effectiveness. This position is required to work on site at our Overland Park, KS office at least three days a week; remote work is not available. Job Responsibilities Analyze commission processes and support day‑to‑day commission operations, focusing on researching and resolving commission‑related inquiries, identifying improvements, and ensuring accurate commission payouts. Lead and support projects related to commission operations to enhance process efficiency. Serve as a liaison between frontline support teams and internal partners including systems, testing, reporting, and compensation design teams. Validate system data loads and commission payouts, conduct impact assessments, and research and resolve payout issues, including exception‑based adjustments and inquiries. Provide analytical support to management and program teams, including research and resolution of commission‑related inquiries and identification of trends to inform process improvements. Perform other duties/projects as assigned by business management as needed. Education and Work Experience High School Diploma/GED (Required) 4‑7 years Operations or Commissions experience (Required) Demonstrated analytical experience (Required) Strong attention to detail (Required) Excellent written and verbal communication skills; effectively communicate with all levels of employees and management (Required) Ability to meet tight deadlines and prioritize competing demands (Required) Ability to influence others (Preferred) Ability to work independently and with a team (Required) Change Management experience (Preferred) Process Improvement experience (Preferred) Working knowledge of SQL (Required) Proficient in Microsoft Excel (Required) Solid understanding of multiple system development life‑cycle methodologies (Preferred) Understanding of business process and system process within multiple knowledge areas (Preferred) Wireless Telecom experience (Preferred) Previous experience in customer escalations (Required) Additional Qualifications At least 18 years of age Legally authorized to work in the United States Travel & Position Classification Travel Required: No DOT Regulated Position: No Safety Sensitive Position: No Compensation Overland Park, KS Base Compensation Range: $69,700 – $94,300 Base Pay Range: $64,000 – $115,500 Corporate Bonus Target: 10% The pay range above is the general base pay range for a successful candidate in the role. The actual starting pay will vary within this range based on location, qualifications, and experience. Equal Opportunity Statement T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. If you have a disability and need reasonable accommodation during the application or interview process, please contact View email address on click.appcast.io or call View phone number on click.appcast.io. #J-18808-Ljbffr T-MOBILE USA, Inc.