Sr. Analyst, Commissions

Job Overview The Sr Analyst, Commissions is a subject matter expert within Commission Operations focused on process improvement, projects related to Commissions and a lead resource for Associate Analysts. This person is responsible for analyzing, reviewing and reporting on procedural process improvements to support commission payouts. They serve as a liaison between internal partners, to include Systems, Testing, Reporting and HR Compensation design. ** This is a hybrid role (3 days/week in the office) and will be based in Overland Park, KS. ** Job Responsibilities Develop and/or report out on a variety of reporting needs determined by Commissions Client Services. Conduct operational assessments to identify risks, gaps and propose and report on systematic solutions. Collaborate with cross‑functional teams to drive project execution/completion. Provide subject matter expertise for commissions related projects and initiatives. Participate in the development and testing of processes that impact commissions. Provide analytical support to Commissions Management Team and Program Managers. Responsible for validation of system data loads and commissions payouts, impact assessments, and resolution of commissions payout issues. Serve as a liaison between internal partners to include Systems, IT, Testing, Reporting, and Compensation Design. May act as a lead for other Analysts on the team. Develop professional expertise, applies company compensation policies to support timely and accurate employee payout. Work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercise judgement within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Work under general supervision with latitude for independent judgement. Responsible for any other task as needed to support business needs. Education Bachelor’s Degree (Preferred) High School Diploma/GED (Required) Work Experience 4‑7 years operations or commissions experience (Required) Demonstrated analytical experience (Required) Change management experience (Required) Process improvement experience (Required) Solid understanding of multiple system development life‑cycle methodologies (Preferred) Understanding of business process and system process within multiple knowledge areas (Preferred) Wireless telecom experience (Preferred) Previous experience in customer escalations (Preferred) Knowledge, Skills and Abilities Working knowledge of SQL (Required) Proficient in Microsoft Excel (Required) Strong attention to detail (Required) Ability to influence others (Required) Ability to meet tight deadlines and prioritize competing demands (Required) Ability to work independently and with a team (Required) Excellent written and verbal communication skills; effectively communicate with all levels of employees and management (Required) Licenses and Certifications At least 18 years of age Legally authorized to work in the United States Compensation Base Pay Range: $64,000 – $115,500. Corporate Bonus Target: 10%. The pay range above is the general base pay range for a successful candidate in this role. The actual starting pay may vary within this range based on location, qualifications, and experience. Equal Opportunity Employer Statement T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing View email address on click.appcast.io or calling View phone number on click.appcast.io. This contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests. #J-18808-Ljbffr T-Mobile