Unit Secretary (F/T) Days - Psych Dept.

Unit Secretary

Position at Norwalk Hospital Association Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State's largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better. Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care. Our accolades include the following:

• The Leapfrog Group - Grade A for quality and patient safety
• Healthgrades - America's 50 Best Hospitals
• U.S. News & World Report - high performance in heart failure treatment

At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you'll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we're not just part of the community – we are its center.

Summary: To provide a combination of secretarial, computer data entry, reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.

Responsibilities:

• Transcription of Physician's Orders and computer skills. Initiates or updates appropriate patient information in the Chart Review Conservation of the computer system where appropriate. Reviews data in Chart Review on a daily basis and eliminates any non-current data, according to unit standard. Notifies appropriate personnel of STAT orders. Accesses lab values when requested. Calls department for facilitation of transcribed orders when appropriate.
• Prepares, maintains and forwards records in an accurate and timely manner. Replenishes and reviews records on a daily basis, according to unit procedures. Files all reports in the correct patient's records daily. Prepares records for admission, transfer, surgery, procedures, discharge and expiration. Delivers expiration records to Admitting, immediately. Processes discharge records according to standard chart order.
• Communicates effectively and courteously with patients, visitors, and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone. Uses a Windows-based computer system competently. Assists the RN in care delivery by providing accurate and timely processing of communications. Relays information to appropriate person in a timely manner.
• Demonstrates compliance with identified policies and procedures in carrying out unit assignments i.e., postings, work sheets, maintenance of data and knowledge of medical terminology. Demonstrates willingness to assist with and improve unit operations. Maintains neat and orderly appearance and environment.
• Monitors, orders and oversees maintenance of equipment and supplies in a proper, orderly and cost-effective manner. Enters and renews chargeable items/services into computer system for patient care correctly. Contacts appropriate departments as directed by Manager/designee, for needed services on nursing unit.
• Receives patient posting and assists in room assignments as necessary. Updates and maintains Unit Secretary Worksheets where appropriate. Assists in QA studies as assigned by the Nurse Manager/designee. Maintains and updates telephone listings.
• Checks all patient's line of vision, and/or identification bands and bed tags per unit standards. Sorts and delivers patient mail when received. Respects patients privacy.
• Performs other duties as assigned. Fulfills all compliance responsibilities related to the position.

Other Information:

Required: High School Graduate or equivalent. Previous secretarial/computer experience preferred with Windows based computer system. Hospital or other health care setting experience. Minimum Experience: zero to six months

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Significant occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc.

Company: Norwalk Hospital Association

Org Unit: 338

Department: Psych Unit

Exempt: No

Salary Range: $17.00 - $28.50 Hourly

With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Northwell Health!