Director, Product Management, Identity

Reports To: Vice President, Product Management Location: Remote US Compensation: $260,000.00- $290,000.00 base, plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, the company is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. the company now secures more than 5M endpoints and 14M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: We are looking for an experienced product management leader to join our growing team. As a Director of Product Management at the company, you will be a “player-coach” responsible for discovering, developing, launching, and driving the success of our ITDR and ISPM products, and for providing overall leadership for those offerings, including two initial direct reports. These products will be a part of the the company Security Platform, serving SMB and mid-sized clients through MSP/MSSP and Reseller channels. This is a rare opportunity to scale something new in a well-established, well-funded, and dynamic company with a great culture. You will own the vision, goals, and (in partnership with other functions) execution of a SaaS offering (like other the company products) that keeps SMB and mid-market customers safe and secure online with cutting‑edge capabilities currently only found in the largest enterprises. You will work very closely with the company founders, engineering leaders, support, sales, and marketing teams, as well as other Product Managers. To be successful in this position, you must possess a combination of strong business acumen and technical skills to bridge customer business requirements with trends in the threat landscape. You must be comfortable frequently interacting with customers, prospects, and industry analysts, and be able to articulate our value proposition. You also must have a proven track record of working closely with engineering teams and being able to clearly articulate business goals in technical terms. Responsibilities: Work with the product team and relevant stakeholders to set the ITDR and ISPM product vision and strategy, and clearly articulate the business value so that everyone understands where we are headed Work directly with a small team to discover, prototype, validate, and launch a substantial new capability (potentially an add‑on product) that will enhance our existing offering Provide management, coaching, and leadership to product management staff working on ITDR and ISPM, and contribute to organizational improvement initiatives as part of the PM leadership team Analyze market trends and perform competitor analysis and research in order to drive strategy, as well as pricing and the product roadmap Demonstrate an ability to decipher and articulate potentially ambiguous client needs and mold them into successful, innovative solutions that surprise and delight the customer Work with designers, engineers, and architects to create detailed business requirements, epics, and user stories that will be used to shape product specifications and architecture Prioritize features by assessing their alignment with the broader product strategy and initiatives, as well as unmet market needs Participate as a key contributor in all phases of product development, from discovery to launch Drive and manage product roadmap and go‑to‑market strategy by working closely with marketing, sales, and executive leadership teams Collaborate with marketing and other key stakeholders to drive and execute product launches to market Derive feedback and insights from customers through face‑to‑face interaction and collaboration throughout the product development lifecycle Serve as the intermediary between engineering and senior leadership and other non‑technical stakeholders, with the ability to break down and translate highly technical information into layman's terms and vice versa Drive high‑level strategic initiatives and execution while possessing a willingness to dig into the weeds when necessary Work with design and engineering teams to produce mockups, wireframes, and eventual prototypes to assess the viability and strength of a new product or feature idea. Manage and drive results from user experience testing and gain crucial insights into how customers use (or don’t use) the platform In partnership with product operations, provide product metrics, including conversion rate, churn rate, and monthly recurring revenue, etc., to track and analyze the success of the product strategy What You Bring To The Team: 8+ years of experience in a product management role with past responsibility for cloud‑focused security products, ITDR, and/or ISPM products Demonstrated success driving longer‑term vision and strategy that resulted in competitive outperformance Experience leading product innovation, feature ideation, delivery, and launch Experience working in an agile development environment using agile development tools Leverage excellent written and verbal communication skills to create epics and stories for engineering that align engineers with intended outcomes Experience with products delivered from AWS or other cloud environments Strong creative and critical thinking abilities Experience with G Suite (Google Docs, Google Sheets, Google Slides, Google Forms) What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full‑time employees One‑time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth the company is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre‑employment testing or participate in the employee selection process, please direct your inquiries to View email address on click.appcast.io. Please note that non‑accommodation requests to this inbox will not receive a response. the company uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.

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