Service Technician

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at customer‑owned facilities, service technicians maintain, troubleshoot, and repair battery‑ and robotic‑based Tennant products. As a Commercial Service Technician you diagnose equipment issues, determine needed repairs, and provide high‑quality communication and craftsmanship to customers. A Day in the Life Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical and electrical issues on customer‑owned Tennant products and comparable competitor models. Own your territory and plan your daily schedule, including contacting customers to schedule services and ensuring open communication about expectations, timeline estimates, billing, and future needs. This also includes: Create and maintain records of all service activities and business reporting documentation. Maintain cleanliness and organization of all Tennant Company property—including the company vehicle, tools, parts, inventory, and equipment. Follow all safety protocols and use proper PPE. Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success. Required Experience and Education High school diploma or equivalent. Valid driver’s license and compliance with Tennant Company driving policy requirements. 0–2 years of experience in: Troubleshooting and repairing mechanical and electrical systems. Reading and interpreting electrical schematics. Using hand and power shop tools, equipment, and diagnostic devices (multimeter, voltmeter, etc.). Using a personal computer, Microsoft Office Suite, and email. Preferred Experience Vocational schooling in automotive/diesel/electrical. Prior experience and knowledge with: Electro‑mechanical equipment systems and components (e.g., automotive, forklifts, appliances, golf carts, hospital equipment). Field service positions. Direct customer interaction. Physical Requirements Must be able to lift 60 pounds, frequently lifting 30 pounds; assistance provided for items over 60 pounds. Frequent sitting, standing, twisting, reaching, pushing, pulling, bending, stooping, kneeling, or squatting daily. Drive a van to and from customer sites daily, including at least 3+ hours of driving time. Tennant Company Offers Competitive salary. Performance‑based incentive structure. Excellent benefits package (eligible on 1st day of employment). Company service vehicle. Cell phone and tablet. Uniforms. Specialty tools. Comprehensive training program including ride‑along, virtual, and factory‑based training. Monday‑Friday schedule; work‑life balance. Competitive base salary commensurate with experience: $46,860–$70,510. Benefits include a comprehensive package featuring health insurance, 401(k), disability, life insurance, paid time off, and voluntary benefits. Equal Opportunity Employer Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance. #J-18808-Ljbffr Tennant Company