Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2016 and currently lead a team of six. Before becoming a State Farm agent, I owned a marketing agency, bringing an entrepreneurial background and a strong understanding of how to grow a business, connect with people, and achieve results. Outside of work, I’m a proud dad of two daughters and am very passionate about health and fitness.

Being involved in our community is important to us. I’m active with the Downtown Business Association and Chamber of Commerce, and our agency supports organizations like the Salvation Army, particularly around Christmas and Veterans Day.

Our agency offers health benefits, a Simple IRA retirement plan, 12 days of paid time off each year, licensing reimbursement, and a strong commitment to work-life balance. We’re also closed for holidays and offer a variety of performance-based bonus opportunities.

Our office is casual, laid-back, and fun, with a team of young professionals who enjoy working together. While the atmosphere is relaxed, we’re serious about our goals and performance. I’m looking for someone who is driven and ready to hit the ground running—someone outgoing, self-motivated, loyal, and vibrant who wants to produce strong results. If you bring great energy, enjoy working toward goals, and want to be part of a fun team where your performance can be rewarded, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Teran Harmon - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.