Field Applications Engineer

Field Applications EngineerAct as the bridge between sales, engineering, and service by executing in-house and customer driven R&D on standard equipment. Split time between SonxTOP Laboratory / Operations and SonxTOP Service in the USA.Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Prepare, set up, carry out, and document in-house and customer trials, machine acceptance, and field servicePrepare, set-up and carry out trade shows, exhibitions, and open house eventsCoordinate and perform service and support calls for SonxTOP serial machines (USA)Interface and coordinate service calls and machine calibrations between engineering, sales, and clientsTraining and instruction at customers meetingsUse and maintain measuring devices, testing devices and accessoriesMust be able to travel in connection with upcoming projectsMust be able to work with a team and in high stress environmentsMust be able to manage time between service and laboratory needsThe employee must be able to function independently in a variety of different work environments from industrial environments, which are concerned with heavy machinery and specialized equipment, to the computer and programming scene where the application engineer will be reliant on technology and software. The employee may encounter high stress environments that require quick thinking and decision making.The employee is regularly required to sit; grab or reach, handle, or feel and talk or hear. The employee is occasionally required to stand and/or walk. The employee is occasionally required to twist, bend, independently lay on floor to repair machines. The employee must be able to navigate an industrial environment with equipment that is mobile and regularly relocated. The employee must be able to inspect/repair machinery and equipment visually and/or physically. The employee must occasionally lift and/or move up to 50 pounds. The employee must be able to work in high stress situations.The employee must be able to travel both locally and internationally (including but not limited to Canada, Germany, Mexico, Brazil & China). Typically 30-60%.Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, related technical field, or equivalent experience3+ years of experience supporting industrial machinery, automation systems, or manufacturing equipmentExperience supporting serial/production machinery, including high-volume or standardized equipmentHands-on experience with machine assembly, troubleshooting, and repair in a production or laboratory environmentFamiliarity with ultrasonic welding systems or similar technologies, including plastic joining and vibration welding, strongly preferredUnderstanding of plastic part design, assembly processes, ultrasonic components, and automation machinery/componentsGood communication skills with previous customer-facing experienceExperience in sales engineering, applications engineering, estimating, or quoting is a plusTechnical certifications in automation, robotics, or industrial controls are a plusSAP software experience preferredMust be flexible and able to move between work environments with little notice. Must be able to think logically and quickly while maintaining a calm demeanor.Must be legally authorized to work in the United States.MSUT an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or any other status protected by law.