Regional Facility Support Technician

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Regional Facility Support Technician
Job Title: Administrative Asst III
Agency: Health & Human Services Comm
Department: Region 10 Administration
Posting Number: 21659
Closing Date: 03/19/2027
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Range: $3,337.17- $4,365.66
Pay Frequency: Monthly
Salary Group: TEXAS-A-13
Shift: Day
Additional Shift: Days (First)
Telework: Not Eligible for Telework
Travel: Up to 30%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: EL PASO
Job Location Address: 7920 ALAMEDA
Other Locations: El Paso
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN
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Job Description:

Assists Regional Business Services Officers in handling/resolving facility issues. Function as the Local Office Coordinator or backup. Monitors and/or handles repair calls for facilities. Assign and monitor requests and work tasks. Assist with inventory activities including data entry in the inventory program. Ensures appropriate business services records are maintained. Maintains records, files, and prepares routing reports for all transactions. Performs advanced stock and inventory work. Process shipping requests, provide security permissions, maintain key inventory/issuance of keys and order supplies as assigned. Perform receptionist, switchboard, warehouse, and mailroom/copy center duties. Process purchase request forms for services/goods. Performs administrative work for assigned area and prepares routine or special reports.

Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Monitors request, creates and assigns work tasks on facility maintenance and repair issues. Monitors timely and satisfactory disposition of issues with Lessors and Vendors. Refers issues to Regional Business Services Officer and/or Business Manager as appropriate. (30%)

Performs administrative or support work for assigned areas (for example, but not limited to, drafting correspondence/documents, tracking assignments, maintaining records and/or logs, completing forms/reports, explaining rules/procedures). (25%)

Develops and maintains reports for regional facilities, contracts, and leases. Responds to requests for facility-related information. (10%)

Communicates with others internally or externally to provide, exchange, or verify information, answer inquiries, address issues, or resolve/report problems or complaints. (15%)

Assists in office moves, physical inventory, warehouse operations, receptionist/switchboard and mailroom/copy center duties. (10%)

Provides basic level technical assistance to others (for example, staff, contractors, volunteers, other organizations) on policies, procedures, rules, regulations, standards, or requirements. (5%)

Assists in developing standards or procedures for assigned areas. (5%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of modern office practices, procedures, and office machines/equipment.

Knowledge of agency policies, procedures, and ability to interpret them.

Skill in the use of standard agency computer hardware and software such as Microsoft Office Suite.

Skill in organizing and prioritizing workload.

Skill in managing multiple priorities.

Ability to communicate effectively orally and in writing.

Ability to prepare concise reports.

Ability to develop and maintain effective working relationships with both internal and external customers.

Ability to operate motor vehicles including cargo (one-ton/four-ton) truck and van and pull a trailer in accordance with local, State and Federal traffic regulations.

Ability to lift, pull, push and carry 50 lbs.

Ability to operate a forklift and pallet jack.

Registrations, Licensure Requirements or Certifications:

Valid Class C Texas Driver’s License.

Initial Screening Criteria:

High School diploma or GED is required. Experience using office machines/equipment i.e. copiers, fax machines, telephone. Experience in computer usage such as Microsoft Office. Ability to communicate effectively in writing as demonstrated in the application. Experience in performing administrative work.

Additional Information:

May assist with emergency/disaster situations throughout the state which may include overnight travel. Please note that while the posted salary range for this position is $3,337.17 to $4,365.66, only former and current Health and Human Services Commission employees will be offered a salary above $3337.17. Current employees promoting into this position will be offered a salary that meets Human Resources salary guidelines for promoting employees. Former employees may be offered a salary above $3,337.17 if they have recent, comparable experience. Recent experience includes experience within one year prior to the application closing date. Applicants who are not current or former Health and Human Services Commission employees will be offered a salary of $3,337.17. In compliance with the American Disabilities Act (ADA), HHS agencies will provide reasonable accommodations during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on aiapply.co. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC .

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on aiapply.co. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.