Laboratory Support Technician

Job Highlights Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. It's more than a career, it's a calling WI-SSM Health Outpatient Center-Madison Worker Type Regular Job Highlights Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. Laboratory Support Technicians collect blood specimens safely and accurately for laboratory testing, transfusions, and medical procedures. They play a vital role in patient care by ensuring high-quality samples are obtained, which helps providers diagnose conditions, monitor treatments, and make informed healthcare decisions. Department Laboratory Schedule 40 hours per week - day shift Job Summary Under direct supervision, this position performs routine laboratory tasks according to procedures. May perform phlebotomy and/or waived testing. May also perform a variety of general clerical duties to support the laboratory department, including receptionist and secretarial support, admission activities, and order entry processing. Primary Responsibilities Assists customers including answering phones and responding to customer inquiries. Assists laboratory staff in the daily operation of the lab by collecting, labeling, processing and preserving blood, urine and other specimens according to established laboratory procedures. Enters, accesses and executes lab orders in the appropriate laboratory and electronic medical record system. Cleans and maintains laboratory supplies and work area. May update statistical records, labels tubes, and schedules processing runs. May perform phlebotomy and/or waived testing. Identifies patients using two identifiers. Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing and medical record processing. Works in a constant state of alertness and safe manner. Performs other duties as assigned. Education High School diploma/GED or 10 years of work experience. Experience No experience required Physical Requirements Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing. Required Professional License And/Or Certifications Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) State of Work Location Illinois, Missouri, Oklahoma, Wisconsin Work Shift Day Shift (United States of America) Job Type Employee Department 5800020164 DSMOC Lab Scheduled Weekly Hours 40 Equal Employment Opportunity Statement SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr