Social Media & Content Manager

Social Media & Content Manager

Chicago, Illinois, United States

About Flexport:

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The Role

We're looking for a Social Media and Content Marketing Manager to own the channels where Flexport shows up every day. You'll run our social presence, keep the blog full of content people actually want to read, and produce a newsletter that logistics leaders look forward to opening. You'll write most of it yourself, polish the visuals in Canva, cut short videos for social, and build a network of voices, inside Flexport and out, who amplify our story.

This is a hands-on job for a strong writer who gets social, has an eye for design, and likes shipping work rather than just planning it.

You Will

• Own Flexport's owned social channels day to day across LinkedIn, Twitter/X, YouTube, Facebook, and Instagram: plan the calendar, write the posts, publish, engage, and report on what's working.
• Write and edit blog content that turns complex supply chain topics into pieces people finish and share, from thought leadership to customer stories to product updates.
• Produce our newsletter end to end, from picking the stories to writing the copy to hitting send.
• Design social graphics and light marketing assets in Canva, staying true to Flexport's brand.
• Edit short-form video for social, including cutting clips, adding captions, and packaging them for each platform.
• Build our influencer network on both sides: coach internal experts and executives to post with confidence, and cultivate relationships with external creators and industry voices.
• Track performance across channels and use what you learn to make the next post, article, and newsletter better.

You Should Have

• 5+ years in social media, content marketing, or a closely related role.
• Genuinely strong writing. You can take a dense logistics topic and make it clear, sharp, and worth reading.
• Hands-on experience managing owned media channels, including LinkedIn, Twitter/X, YouTube, Facebook, and Instagram.
• A working command of social best practices across those platforms, from what to post to when and why, and how each channel differs.
• Basic design editing skills. You're comfortable building clean, on-brand graphics in Canva.
• Basic video editing skills. You can cut and caption short clips for social without needing a full production team.
• Comfort managing several channels and deadlines at once, with the ownership to keep them all moving.
• Bonus: experience building creator or influencer programs, or working in B2B, logistics, or tech.

The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.

The US base salary range for this position (this does not include bonus, equity and benefits):

$80,000 - $104,000 USD

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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