Technical Training Specialist

Responsibilities Develop and continually revise, modify, and improve existing training curriculum based on attendee feedback or product changes and enhancements. Partnering with an Instructional Designer to scope, design, and develop eLearning. Partnering with an Instructional Designer to scope, design lecture content and labs. Deliver both physical (in person) and virtual training to various service audiences. Manage the equipment and tools for responsible courses to ensure the best learning experience for the student. Attend cross‑functional meetings related to new product initiatives and determine training needs and plans for service and support training. Communicate corrections to the technical publications team to ensure accurate content in procedures in product service manuals. Collaborate with the field, service engineering, team peers, and engineering to maintain currency with product issues and resolutions. Maintain product proficiency and technical competence. Assist with or write documentation to enhance technical bulletins, user guides, procedures, and technical manuals. Qualifications In‑depth experience with computer hardware and software, including AI, AR, VR software and content development. Knowledge and experience with hospital information systems, DICOM and PACS systems, and networking. Technical expertise and experience with Hologic mammography products. Proficiency in X‑ray fundamentals, mammography, bone densitometry, fluoroscopy is a plus. Excellent communication and presentation skills, both written and oral. Ability to prioritize and execute complex tasks in a multitasking environment. Demonstrate strong interpersonal and effective customer communication skills. Willingness to accept and act upon audience/customer feedback. Convey complex theories and procedures to novice‑level training attendees. Ability to engage students in both physical and virtual classrooms. Ability to evaluate students’ technical abilities and adjust training accordingly for maximum benefit. Excellent project management skills are a plus. Education: Associates degree or equivalent in Electronics, Computer Science, or Biomedical Technology; Bachelor’s Degree preferred; formal training in education, teaching, or public speaking desirable. Experience: Technical training on capital X‑ray systems, preferably digital imaging systems; 5–10+ years of experience in computer hardware/software, networking, imaging systems, or education. Compensation The annualized base salary range for this role is $81,200.00 – $126,900.00 and is bonus eligible. Benefits 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance Wellness program Job Details Job type: Full‑time Schedule: 10‑hour shift, 8‑hour shift, Monday to Friday Location: Hybrid remote in Newark, DE 19702 Ability to commute: Newark, DE 19702 – required Ability to relocate: Newark, DE 19702 – relocate before starting work (required) EEO Statement Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans. #J-18808-Ljbffr