Dental Services Representative

Benefits Overview Medical Insurance with optional Health Savings Account through Associated Bank Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family) Vision Insurance Life Insurance 401k Company paid short term disability Paid Time Off Paid Holidays FSA Critical Illness Hospital Indemnity Additional Benefits UNIFORM ALLOWANCE Yearly allowance for shoes and scrubs. COMPETITIVE WAGE Two tier wage based on skill. MENTOR PROGRAM Mentorship and additional compensation for becoming a mentor. NO FORCED VACATION Take vacation on your time and your terms. You won’t need to take vacation when your doctor does. PAID TIME OFF We offer paid vacation and paid holidays. Regular schedules — no surprises. Reliable full-time hours you can depend on. CONTINUING EDUCATION We encourage our team to keep learning and embrace innovation. HIGH-QUALITY RELATIONSHIPS Focus on building trust and forming relationships with your patients — our internal support teams handle the rest. COLLABORATION Work together with dentists, specialists, hygienists and other dental assistants across a growing organization. GROWTH POTENTIAL Explore opportunities beyond dental assisting with greater internal mobility. Job Responsibilities Establish rapport with patients by greeting them with a smile and maintaining a professional image in appearance and manner Complete patient check-in and pre-registration Introduce patient to clinical staff and escort patient to treatment area Monitor Doctor and Hygienist timeliness and inform patient of any delays Resolve patient concerns; answer or seek to find an answer to patient inquiries Collect treatment fees due from patient and document date-of-service payment Update patient accounts on an on-going basis Provide coverage for Dental Assistants to account for absences and assist during high volume periods Receive, distribute, and stock dental supplies Sterilization of instruments Disposal of used supplies, waste, and hazardous materials in the proper containers Properly disinfecting operatory upon request Job Requirements High school diploma or equivalent required Minimum of 2 years in the dental or healthcare field preferred Communicates in a clear and concise manner. Uses appropriate grammar, pronunciation, and tone to enhance understanding Effective interpersonal skills to maintain rapport with patients, dentists and staff members Good customer service skills and ability to work as a team in fast-paced environment Must be able to multitask and work in a fast-paced environment The Company At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job. Founded in 1974, Dental Associates is Wisconsin''s largest family and dentist-owned dental group practice with 14 offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud. #J-18808-Ljbffr