Operations Manager, RSR

Job ID: 10415390 | Amazon.com Services LLC This position requires in‑role training at an operating site which will be up to 15 weeks in duration. The training will be located 50+ miles away from the home site location, and all travel accommodations for training will be booked and paid for by Amazon. Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer‑focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining customer expectations to ensure orders are delivered at the right time, to the right location. Key Job Responsibilities Support, mentor, and motivate your team Lead large‑scope projects with site and regional impact Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance Manage safety, quality, productivity, and customer delivery promises Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives Lift up to 49 pounds, stand, walk, push, pull, squat, bend, and reach, as well as continuously climb and descend stairs during shifts lasting up to 12 hours Work in an environment where the noise level varies and temperature and weather conditions may change (delivery stations include outside loading departments, and grocery locations include refrigerated environments) Work a flexible schedule (weekends and/or overnight shifts) Basic Qualifications 3+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications 1+ years of performance metrics, process improvement or lean techniques experience Salary range: USA, SC, Conway East - 81,900.00 - 122,800.00 USD annually. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at #J-18808-Ljbffr