General Manager, Charter & Management Operations

Overview flyADVANCED is seeking a Director, Charter Sales & Operations to lead and grow our charter operations, aircraft management, and charter sales efforts. This leadership role is responsible for driving revenue growth, strengthening client and aircraft owner relationships, overseeing day-to-day charter operations, and ensuring a consistently high level of service and operational performance across the organization. The ideal candidate is a hands‑on aviation leader with experience in Part 91 and Part 135 environments who can balance operational oversight with business development, aircraft management growth, and client engagement. Key Responsibilities Leadership & Strategic Oversight Lead and develop teams across Charter Operations, Charter Sales, and Aircraft Management Drive charter revenue growth and support expansion of the managed aircraft fleet Develop and execute short- and long-term operational and commercial strategies Improve coordination and communication between Operations, Sales, Maintenance, and Client Services Monitor and report on operational performance, profitability, client experience, and growth initiatives Foster a culture of accountability, responsiveness, professionalism, and safety Flight Operations & Operational Oversight Oversee charter trip execution from initial request through completion Support and strengthen Safety Management System (SMS) initiatives and operational best practices Coordinate closely with Maintenance regarding aircraft readiness, scheduling, and fleet availability Ensure compliance with Part 135 operational requirements, company procedures, and documentation standards Maintain audit readiness and reinforce SOP adherence throughout the operation Support operational efficiency, scheduling optimization, and service consistency Aircraft Management & Charter Sales Identify and develop new charter and aircraft management opportunities Build and maintain strong relationships with aircraft owners, charter clients, and industry partners Assist with pricing strategies, proposals, agreements, and contract negotiations Represent flyADVANCED at industry events, networking opportunities, and client meetings Partner with Marketing and leadership on lead generation and client outreach initiativesTrack sales pipeline activity, conversion metrics, and business development performance Qualifications Proven leadership experience within aviation operations, charter sales, aircraft management, or related environments Strong understanding of Part 91 and Part 135 operations Experience managing operational performance, budgets, forecasting, and P&L responsibilities Experience with charter scheduling, CRM, and operational software platforms Strong communication, organizational, and relationship management skills Ability to make data‑driven operational and business decisions Strong client service mindset with the ability to build long‑term relationships Preferred Experience 10+ years of experience in charter operations, aircraft management, private aviation, or aviation leadership Prior experience with a Part 135 operator or aircraft management company Experience with charter sales, aircraft acquisitions, or owner services strongly preferred Bachelor’s degree in Aviation, Business, or a related field preferred #J-18808-Ljbffr STRATUS AVIATION LLC