Parts Specialist

Job Description

Job Description

CBIZ Talent Solutions is partnering with a growing manufacturing organization in Lincoln, RI to identify a Parts Specialist who thrives in a fast-paced, customer-focused environment. This is an excellent opportunity to join a collaborative team and play a key role in supporting parts distribution, fulfillment, and customer satisfaction.

If you're highly organized, detail-oriented, and enjoy balancing customer service with operational responsibilities, we'd love to hear from you.

What You'll Do

• Process parts orders, quotes, repairs, returns, and retrofit requests received via phone and email.
• Coordinate with customers and internal teams to ensure timely order fulfillment and issue resolution.
• Monitor and follow up on outstanding orders and requests.
• Deliver exceptional customer service and build strong client relationships.
• Support shipping and logistics activities, including arranging deliveries through carriers such as UPS and FedEx.
• Participate in an on-call rotation for customer support and emergency parts requests.

What We're Looking For

• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Team-oriented mindset with the ability to work independently.
• Excellent communication and customer service skills.
• SAP experience is a plus.
• Microsoft Office 365 experience is a plus.

Schedule

• Monday-Friday, 8:00 AM-4:30 PM
• One evening shift per week until 6:00 PM
• Weekend on-call rotation approximately once every six weeks

What's in It for You?

• Competitive compensation
• Comprehensive medical, dental, and life insurance benefits
• 401(k) with company match
• Profit-sharing program
• Generous paid time off and holidays
• HSA program
• Mileage reimbursement for business-related travel

Join a Growing Team

This is more than a customer service or operations role. It's an opportunity to become a valued member of a growing organization where your contributions directly impact customer satisfaction and operational success. If you're looking for a stable, team-oriented environment with long-term growth potential, apply today!

Compensation: $50K-$55K

CBIZ Talent Solutions is an Equal Opportunity Employer.
CBIZ Talent Solutions does not discriminate on the basis of race, ancestry, national origin, color, religion, sex, gender identity, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.