Field Service Representative

Job Description

Job Description

Field Service Technician – Aerospace

For a leading staffing partner supporting a major organization in the aerospace industry, we are seeking a Field Service Technician for a direct hire position based in Columbus, OH. In this role, you will work in a day job schedule and operate in dynamic, customer-facing environments supporting advanced business aircraft. You will be closely involved in aircraft operations, providing technical support that helps customers integrate and maintain aircraft within their fleets. The position focuses on troubleshooting complex technical issues, supporting maintenance activities, and contributing to safety, efficiency, and overall fleet performance for high-performance business aircraft.

Benefits

• Hourly pay rate between $34 and $47 per hour, depending on experience and role-related qualifications.

• Direct hire position providing long-term placement within the customer’s operational environment.

• Day job schedule supporting aircraft operations primarily during daytime working hours.

• Position based in Columbus, OH, supporting regional customer operations and activities.

What You Will Do?

• Support customers in integrating aircraft into their operations with a focus on safety, efficiency, and cost-effectiveness at all times.

• Provide advanced troubleshooting support to diagnose and resolve technical issues across multiple aircraft systems and operational conditions.

• Escalate critical technical or operational concerns to internal teams and customer leadership to ensure timely and appropriate resolution.

• Deliver informal training and share technical, operational, and maintenance best practices directly with customer personnel and internal stakeholders.

• Keep internal management informed of key fleet performance and maintenance issues using structured communication and reporting methods.

• Identify opportunities to improve customer procedures and operational efficiency by analyzing recurring issues and maintenance trends.

• Promote and explain service bulletins, airworthiness directives, and technical documentation to ensure correct understanding and implementation.

• Prepare and deliver reports in accordance with established schedules and requirements defined by internal and customer processes.

• Lead or support field activities including modifications, upgrades, and repair efforts on advanced business aircraft platforms.

• Collaborate with internal support teams to resolve recurring or complex fleet issues affecting safety, reliability, or operational availability.

• Participate in customer meetings, including reliability and operational reviews, providing technical input and status updates as needed.

• Travel to customer sites and service facilities to oversee troubleshooting and support activities in varied operational environments.

Your Skills

• Minimum of 5 years of aviation maintenance experience working on aircraft in operational or maintenance environments.

• At least 2 years of experience working with Bombardier aircraft platforms (Global or Challenger series preferred) in service or support roles.

• Strong troubleshooting and diagnostic skills in aircraft systems, including complex, multi-system interactions affecting aircraft performance.

• Proficiency with computer applications including word processing, spreadsheets, and web-based tools used for documentation and reporting.

• Effective communication and interpersonal skills for working across teams and with customers in demanding operational situations.

• Strong business writing skills for reporting and documentation, including maintenance findings and fleet performance summaries.

• Ability and willingness to travel as required to customer sites, service facilities, and other operational locations.

• Self-motivated with a proactive, problem-solving mindset focused on resolving technical and operational issues efficiently.

• EASA or FAA Airframe & Powerplant (A&P) license preferred for candidates performing advanced maintenance and troubleshooting tasks.

• Experience supporting high-performance business aircraft in operational environments, including on-site customer-focused technical support.

• Familiarity with service documentation such as Airworthiness Directives and Service Bulletins and their application in maintenance planning.

Interested?

If you are interested in this Field Service Technician opportunity in Columbus, OH, you can submit your application and resume through the designated application channel for review. After your materials are received, they will be evaluated against the required and preferred qualifications listed in this description, including aviation maintenance experience and familiarity with Bombardier aircraft platforms. Suitable candidates may be contacted for further screening, which can include interviews focused on technical knowledge, troubleshooting experience, and customer-facing skills. If you are selected to move forward, you will receive information about the next steps in the hiring process and anticipated timelines for decisions.

Pay Details: $34.00 to $47.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.