Records Clerk

Job Description

Job Description

Job Details: Records Clerk

Driving: No

Shift: Monday - Friday 8AM - 5PM Onsite

Interview Type: Initial screening can be done virtually, then In-Person

Job Summary:

This position will support Gen Re, a high-profile large Insurance Company located in Stamford, CT. Candidate must have strong communications skills, both written and orally, Experience preferred in providing support to Records Management, Mailroom Services, Reception and general office support. Candidate will serve as point of contact for direct daily interaction with customers and Key contact. Candidate must be a self-starter, have the ability to multitask, make adjustments as the need dictates, focus on the task at hand and prioritize by urgency of the customer’s needs. Candidate must be flexible and have strong Excel, Word and use of Microsoft Outlook and Office 365 office suite. Candidates should have the ability to lift up to 50lbs (sometimes required to lift or delivery boxes).

QUALIFICATIONS (Education, Experience, and Certifications) - Minimum high school diploma or equivalent. - Experience in operating office equipment such as reprographics equipment, calculators, and reader/printers preferred. - Strong customer service and communication skills. - Good typing skills and basic computer skills with diligent attention to detail. - Familiar with file room operations. - Attention to detail very important. - Ability to handle special projects assigned by records specialists/managers and supervisor. - Professional appearance, adherence to dress code.

KNOWLEDGE, SKILLS AND ABILITIES LANGUAGE SKILLS: Ability to read, assess, and interpret general business documents, procedure manuals, and technical procedures. Ability to effectively communicate information and respond to questions from groups of managers, clients, customers and general public.

MATHEMATICAL SKILLS: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY AND PROBLEM SOLVING SKILLS: Ability to define problems, collection of data, establishment of facts, and draw valid conclusions. Exhibits judgment by making reasonable and defensible decisions and take action to solve problems.

HARDWARE AND SOFTWARE ABILITIES: Ability to use common software programs such as Microsoft Office (Word, PowerPoint, Access, and Excel), Microsoft Project, E-mail software. Experience with automated records management systems, litigation imaging, coding and electronic data discovery applications. OTHER ABILITIES: Must be able to work in a team environment and maintain positive and productive relationships with Clients and co-workers.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS - Typically, an office environment with adequate lighting and ventilation, and a normal temperature range and noise level. - From time to time working in a warehouse environment may be required. - Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information. - Ability to lift records boxes, not to exceed government or labor requirements. Typically, the requirement is the ability to lift 35 to 50 lbs. - Work requires walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 40 lbs. (e.g., papers, books, cartons, files and small parts, etc.). - Ability to push, pull, move carts and trolleys for the purpose of relocating records cartons. - Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination). - Works closely with others in the organization to evaluate, research, and recommend information management solutions. - Works closely with vendors, suppliers, and other external sources to assist in the evaluation of systems.

Job Responsibilities:

POSITION PROFILE Under the supervision of the Records Manager, Records Supervisor, or Site Manager, pursuant to the firm’s records management procedures and guidance, oversees and coordinates daily tasks, workflow and special projects within the Records Management Department; including, but not limited to, creation, tracking, monitoring, labeling, delivery, closure and storage of active and/or inactive client or firm files. Interfaces with supervisors, co-workers, and other staff members for the purpose of exchanging information. Most contact is internal to the organization.

JOB DUTIES AND RESPONSIBILITIES Tasks: - Perform basic records center operations in accordance with established RIM procedures. - Respond to specific requests by searching, locating, retrieving, and delivering records or information through established procedures and delivery systems in a timely manner. - Receive files for entry into Records Management System (RMS); review for accuracy and enters data. - Sort, classify, and code material for filing and shelving. - Prepare new files within file classification plan.

Company Description

Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.

SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.

SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.

Company Description

Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.\r\n\r\nSGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.\r\n\r\nSGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.