Local Customer Success Lead — VIP Delivery Champion

Ashley Furniture Industries

Ashley Furniture in Memphis, TN, is seeking a Local Customer Success (LCS) Lead to guide agents in daily work, answer questions, and support delivery-related activities. This frontline role provides real-time support for VIP deliveries, same-day and next-day saves, and escalations. You will coach agents using SOPs, verify documentation, coordinate with RFC, store, delivery, Road Support, and Customer Success partners, and elevate high-risk issues to the Supervisor. #J-18808-Ljbffr Ashley Furniture Industries

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Vacancy posted 4 days ago

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