Administrative Assistant (Home Care Experience Required)

Job Description

Job Description

Job Title: Administrative Assistant
Company: Gaddiel Home Care Services Inc.
Department: Administration
Reports To: Administrator / Executive Director
Hourly Rate: $16 per hour

Job Summary:
Gaddiel Home Care Services Inc. is looking for a reliable and organized Administrative Assistant to support our daily office operations. In this role, you will help manage schedules, maintain accurate records, assist with employee onboarding, ensure compliance with company requirements, and provide administrative support to our team. The ideal candidate is detail-oriented, able to multitask in a fast-paced environment, and committed to keeping our operations running smoothly.

Key Responsibilities:

Administrative Operations:

• Conduct phone interviews and assist with onboarding new employees and contractors.

• Track required documents such as background checks, drug tests, and TB tests, and follow up on deadlines.

• Schedule credentialing appointments for employees.

• Keep the office organized and running smoothly.

• Monitor office supplies and place orders as needed within the company budget.

• Answer incoming calls, take messages, and direct calls to the appropriate person.

Chart & Compliance Management:

• Maintain employee and contractor files, ensuring all required documents are complete and up to date.

• Review daily task sheets to ensure scheduled tasks are completed.

• Notify the Administrator when client and caregiver evaluations need to be scheduled.

EVV & Scheduling Oversight:

• Oversee the Electronic Visit Verification (EVV) system to maintain accurate time records for billing.

• Adjust schedules and record time changes in the EVV system to ensure accurate payroll and billing.

• Verify that clock-in/outs and documentation are complete for all employees.

Communication & Support:

• Coordinate internal meetings and in-service training sessions; send reminders and track attendance.

• Address technical support issues promptly or escalate to IT as necessary.

• Send memos to the care team as needed to communicate important updates or information.

Additional Responsibilities:

• Monitor the progression of state-required certifications to ensure timely completion.

• Set and pursue goals to increase PCA course sales monthly to support company growth.

• Fill in and take clients to appointments when no other staff is available.

Qualifications:

• High school diploma or equivalent required; higher education preferred.

• Experience with home care compliance and documentation management is a MUST

• Proficiency in Microsoft Office, scheduling software, and EVV platforms.

• Strong organizational, multitasking, and communication skills.

• Professional, reliable, and able to work independently.