Account Manager

Experience Required

3 - 5 years

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Are you passionate about building and nurturing customer relationships? As an Outside Account Manager at Ryerson, you will play a pivotal role in maintaining and expanding our contract business with both current and past customers within your designated marketplace. This dynamic position offers the opportunity to leverage your skills in relationship management and business development, ensuring that our clients receive unparalleled service and support. This position is supporting a territory from Dayton to Louisville. We are looking for a candidate that resides in or around Cincinnati.

Roles and Responsibilities

Quickly builds strong relationships with contacts at all levels across a variety of functions within customer organizations but especially with purchasing decision makers; develops customer trust and confidence in Ryerson and its representatives

Works closely with our inside sales team, credit center, inventory managers, and other departments within the company to creatively achieve both company and customer objectives

Understands and monitors the competitive environment and provides market intelligence to sales management to help shape service center sales strategies, price levels, and working capital decisions

Increases revenue from assigned customers by selling value-added services and programs; grows new business by increasing sales through profitable transactional growth

Manages customer accounts, including implementation of memorandum of understanding margin analysis, competitive market information, and quality improvement initiatives

Develop and implements appropriate sales and commercial programs while promoting our E-Commerce capabilities

Consistently manages daily call planning execution to keep customers informed about the industry, economic trends, and Ryerson's ability to assist customers in adapting to change

All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

Bachelor's degree preferred (preferably in marketing, business, or a related field of study) or related experience

Minimum of 3-5 years of previous sales experience in the metals service center industry or similar industrial sales background

Proficiency with MS Office a must, SAP and Salesforce.com experience are highly desired

Strong business acumen with excellent customer service, interpersonal and both oral and written communication skills; persuasive negotiation skills with the ability to work within a team or individual environment

Effective problem-solving/conflict-resolution skills and the ability to maintain confidentiality

Highly motivated with a demonstrated ability to build strong relationships quickly

An aggressive, competitive, and self-motivated attitude is essential

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of r ace, color, s ex (including gender identity, s exual orientation or preference, and pregnancy), age, national origin, r eligion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

2696