Remote Technical Support Specialist - VoIP & Video

MCI

MCI is seeking a technical support representative to operate remotely, focusing on troubleshooting VoIP Phones and HD video disruptions. This role demands excellent customer service skills as you will engage with customers nationwide to resolve issues effectively. The ideal candidate will have a high school diploma, basic understanding of VoIP systems, and a strong ability to promote a positive customer experience while documenting interactions accurately. #J-18808-Ljbffr

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