Supervisor Transportation

Job Description The Massachusetts Port Authority is Going Above and Beyond for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy. Massport’s Boston Logan International Airport (BOS) serves as a vibrant gateway to New England and beyond, seamlessly connecting global travelers and ensuring the satisfaction of millions. Driven by a steadfast commitment to safety and security, environmental stewardship, convenience, and exceptional customer service, we take pride in fostering meaningful connections between people, cultures, and opportunities. Through innovative collaboration, embracing sustainability, and serving as an economic catalyst for our communities, we cultivate a thriving and welcoming hub that fuels the growth and prosperity of our region. About You As a Supervisor, Transportation (Bargaining Unit, Local Union No. 25), you are a proactive, hands‑on leader who thrives in fast‑paced, high‑pressure environments and takes ownership of complex, real‑time operations with confidence and precision. You bring strong situational awareness, sound judgment, and a relentless focus on safety, service excellence, and accountability, while collaborating effectively across teams, communicating clearly with diverse stakeholders, and continuously identifying opportunities to improve efficiency and performance. What You Will Do Lead daily parking and ground transportation operations by directing staff, managing schedules and assignments, and ensuring seamless coordination across units and stakeholders. Drive efficient, customer‑focused service by monitoring real‑time operations, resolving service disruptions, and adjusting traffic flow, shuttle, and curbside activities in a fast‑paced airport environment. Ensure safety, compliance, and operational integrity across facilities, roadway systems, and revenue collection processes, including adherence to regulatory standards and secure handling of funds. Oversee facility conditions, emergency response, and system performance by coordinating with internal teams, public safety, and external partners while identifying issues and implementing solutions to maintain continuity of operations. What You Offer High school diploma and 3‑5 years of experience in airport or parking operations, snow removal, and emergency procedures required. Supervisory experience required. Current and valid driver’s license, unrestricted except for corrective lenses. Proficiency in Microsoft Office, including Word and Excel. Ability to become proficient with the use of the ITS and CAD/AVL system, various web‑based applications, and other computer systems. What We Offer Work/life balance A supportive and inclusive culture Opportunities for growth Providing a safe, healthy, and secure work environment Supporting the people and businesses of New England Achieving results and making a positive impact Being good neighbors in the communities we serve Protecting the environment #J-18808-Ljbffr