Claims - Field Claims Representative

Build your future with us Our Field Claims department is currently seeking field claims representatives to service the territory surrounding NW Indianapolis/Boone County, IN. Candidates must reside within the territory. This role offers both experienced and entry-level opportunities to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. Be Ready To complete thorough claim investigations interview insureds, claimants, and witnesses consult police and hospital records evaluate claim facts and policy coverage inspect property and auto damages and write repair estimates prepare reports of findings and secure settlements with insureds and claimants use claims-handling software, company car and mobile applications to adjust loss in a paperless environment provide superior and professional customer service once eligible, become a certified and active Arbitration Panelist To Be An Entry Level Claims Representative The pay range for this position is $57,000 - $76,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be Equipped With be available and communicative during your regular business hours a desire to learn about the insurance industry and provide a great customer experience the ability to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem‑solving, negotiation, organizational and prioritization skills preparedness to follow‑up with others in a timely manner a valid driver's license Bring Education Or Experience From a bachelor’s degree AINS, AIC, or CPCU designations preferred Benefits In Addition To Compensation Include company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401(K) with 6% company match To Be An Experienced Claims Representative The pay range for this position is $62,000 - $90,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be Equipped With be available and communicative during your regular business hours multi-line claims experience preferred ability to completely assess auto, property, and bodily injury type damages capacity to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem‑solving, negotiation, organizational, and prioritization skills preparedness to follow‑up with others in a timely manner a valid driver's license Bring Education Or Experience From one or more years of claims handling experience AINS, AIC, or CPCU designations preferred bachelor’s degree or equivalent experience required Benefits In Addition To Compensation Include company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401(K) with 6% company match EEO Statement As a relationship‑based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race, creed, color, sex (including sexual orientation, gender identity, and transgender status), religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Location: Indianapolis, Indiana, United States. #J-18808-Ljbffr