Usher

In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

• Current student at Berklee College of Music or Boston Conservatory at Berklee.
  
• Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.
  
• Have a valid United States Social Security Number (SSN).
  
• Remain in "valid" Visa status as applicable.
  
• A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.
  
• Federal Work Study student may apply.
  
• In good disciplinary standing.
  
• Must be located in the U.S.
  

For complete program details, please go to our website:
Ushers are the most visible staff members at all Berklee performance venues. Venues include Berklee Performance Center, David Friend Recital Hall, Duke Ellington Caf, Conservatory Mainstage, Seully Hall and Zack Box. Ushers will take tickets as visitors enter the building for a performance and assist in seating patrons. During the show, they ensure comfort, enjoyment, and provide safety for the audience. At the end of a performance, ushers guide visitors out and assist in the closing of the building. Additionally, ushers are responsible for preparing and closing the performance venues, enforcing venue policy, and assisting in the event of an emergency.

Duties and Responsibilities

• Scan, rip tickets
  
• Hand out Programs if applicable
  
• Assist patrons with finding their seats.
  
• Assist with late seating.
  
• Assist with evacuation in case of an emergency.
  
• Become familiar with all venue layouts.
  
• Enforce venue and performance policies.
  
• Attend Mandatory Trainings
  
• Must work 2-3 shows/events per month
  

Skills and Qualifications:

• Organized, responsible and excellent communication skills.
• Timely and dependable
• Be able to stand for long periods of time.
• Handle stressful situations in a calm manner.
• Possess excellent customer service skills.
• Evening and weekend availability required.
• Bilingual abilities are helpful but not required.
• Attire required: black pants and black shoes/black sneakers, solid black polo shirt or solid black long sleeve shirt.

Usher (full-time status) - Ushers considered "full-time" work 15 - 20 hours weekly (depending on the show schedule) and you get first priority when it comes to consistent hours and scheduling. Full-time ushers submit their semester availability and class schedule in the When to Work ("W2W") scheduling system. The Usher schedule is created two weeks prior to the upcoming month and the HM or Senior Usher will send out a reminder for Ushers to submit time-off requests or update their availability before the schedule is made. Full-time Ushers will be notified by the W2W system when their schedule is published. Also, full-time Ushers are assigned a Berklee dress shirt and polo shirt uniform, and name tag which they may keep in their possession until they are no longer full-time status or leave the position.

Hourly Rate: $16.45

Hiring Manager: Jamie Salkind