Technical Advisor

Summary

WHAT IS WAGE AND INVESTMENT ?

A description of the business units can be found at:

• Position(s) are to be filled in following area(s):
  • TS - RICS-Return Integrity and Compliance Services - Refundable Credit Examination Operation (RCEO) position

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Learn more about this agency

Duties

Help

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Assists managers to develop and execute the operational plan for effective resource deployment across
  teams; serves as a confidential employee to the manager in monitoring and addressing sensitive and
  confidential matters including Congressional, statute cases, Treasury Inspector General Tax Administration
  (TIGTA) referrals, unauthorized access (UNAX), employee tax issues; performance issues, and proposed
  personnel actions including disciplinary measures; has significant involvement in formulating and effectuating
  the organization's policies and procedures, including managerial recommendations and dispositions on
  contractual negotiations, grievances, and related labor management activities; and as necessary determines
  corrective actions addressing processes and personnel; obtains performance feedback and assesses the
  performance of team managers and employees; provides evaluative input through appropriate management
  chain; ensures that taxpayers' rights are upheld and the application of tax law is both consistent and proper.
• Analyzes and evaluates the efficiency and effectiveness of the organization's processing of programs,
  operations, and accomplishments area-wide/nationwide, apprising the manager of critical items. Provides
  direction and guidance for program continuity, transition, policy formulation and implementation. Identifies
  procedural and systemic problems and provides evaluative comments to the manager addressing the
  performance of the operation's systems, policies, processes and personnel.
• Serves as a resource person for the front-line managers and tax examiners, working various types of cases
  and priority listings. Resolves the most complex issues/inquiries, citing applicable tax laws when necessary,
  and determining the methods, techniques or customer actions used/needed to resolve the most challenging
  and sensitive matters. Communicates these issues/inquiries to those with vested interest to further
  educate/train tax examiners. Extends/shares information with all site/operation employees on issues that
  impact case processing. Instructs classes for internal and external customers on all issues, especially in the
  area of functionally specific programs and procedures. As necessary and on an interim basis, may act for the
  Manager.
• Serves as a liaison with Appeals, Headquarters, Operation work groups, mid-level management, and
  site/campus employees. When appropriate coordinates with other operating divisions.

STANDARD POSITION DESCRIPTIONS (SPD): PD99249 and PD99250

Visit the IRS SPD Library to access the position descriptions.

Requirements

Help

Conditions of employment

• Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
• Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.

ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION

Qualifications

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement.

SPECIALIZED EXPERIENCE:GS-11 Level:

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Specialized experience for this position includes: Experience with organizational functions, programs, policies, regulations, procedures, and operations to assist in evaluating program plans and determine impact of changes on program goals; Experience using cross functional programs to conduct reviews and studies/projects; Experience using analytical and evaluative methods in order to assess and measure effectiveness of program operations, identify gaps or conflicts in program information, consolidate findings and, recommend alternatives; Experience in recognizing significant tax issues and enforcement changes that impact assigned programs in order to revise procedures or recommend changes in basic implementing regulations; Experience providing statistical data or other management information reports; Experience in oral and written communications to conduct briefings, prepare reports, document findings and, disseminate procedural and regulatory information.

OR PH.D or equivalent doctoral degree that demonstrated the necessary knowledge, skills and abilities to do the work.

OR Three (3) full academic years of progressively higher-level graduate education leading to a doctoral degree in a related field of study tha t demonstrated the necessary knowledge, skills and abilities to do the work.

OR LL.M., if related.

OR A combination of qualifying graduate education and experience equivalent to that amount required.

SPECIALIZED EXPERIENCE:GS-12 Level:

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes:

• Experience with organizational functions, programs, policies, regulations, procedures, and operations to evaluate program plans and determine impact of changes on program goals;
• Experience using cross functional programs and their interrelationship with assigned program to conduct reviews, studies/projects and coordinate systems and resource utilization of program operations;
• Experience using analytical and evaluative methods in order to assess and measure effectiveness of program operations, identify gaps or conflicts in program information, consolidate findings and, recommend alternatives;
• Experience in recognizing significant tax issues and enforcement changes that impact assigned programs in order to revise procedures or recommend changes in basic implementing regulations;
• Experience using principles of management planning, program and process analysis, management reporting procedures and available system capabilities to resolve operating problems, and providing statistical data or other management information reports;
• Experience in oral and written communications conducting briefings, preparing reports, documenting findings and, disseminating procedural and regulatory information.

AND

You must also meet the following requirement(s):

• TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
• TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-5, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions.

For more information on qualifications please refer to OPM's Qualifications Standards .

Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

Additional information

• In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
• Additional jobs may be filled from this announcement or any other source to fill these vacancies.
• Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Help

As a current IRS employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at View phone number on click.appcast.io option #1 for ERC.

Review our benefits