Lead Institutional Services Automation Quality Control Analyst

Job Description

Job Description

Job Title:  Lead Institutional Services Automation Quality Control Analyst

Location: Wilmington, DE

Hire Type:   Contingent

Pay Range: $60-70/hour 

Work Type:  Full-time 

Work Model:  Onsite

Work Schedule:  Monday – Friday, 8am – 5pm

Recruiter Contact:   Sean Pebbles / View phone number on ziprecruiter.com /  View email address on ziprecruiter.com

Nature & Scope:

Positional Overview

Imagine Staffing is recruiting for a  Lead Institutional Services Automation Quality Control Analyst   on behalf of our client, a leading financial institution, serving individuals, businesses, and communities across the eastern United States. Known for its strong regional presence, commitment to community engagement, and focus on long-term customer relationships, the organization offers a stable and collaborative work environment with opportunities for growth.

In this role you will be responsible for ensuring the efficient execution of high-quality business processes that deliver software products to the brands Institutional Services (IS) customers through the design, development and execution of automated test scripts.  Works with cross-functional teams to identify test scenarios, implement automation frameworks, and detect and report software defects to support the software development lifecycle.

Role & Responsibility:

Tasks That Will Lead to Your Success

• Design, develop and maintain scalable and robust automation frameworks (UI (User Interface), API (Application Programming Interface) and performance.
• Define and implement the overall test automation strategy, including tooling, scripting, and architecture decisions.
• Evaluate, recommend and implement new testing tools and technologies; explore ways to improve testing efficiency and coverage through AI-assisted tools and practices.
• Collaborate with Development teams to understand system architecture and implementation; collaborate with Product Owner team by engaging in regular sprint planning and backlog grooming sessions to understand product requirements and acceptance criteria, translating them into comprehensive test automation strategies that ensure coverage of both functional and non-functional requirements.
• Collaborate with engineers to integrate automated tests into CI/CD (Continuous Integration/Continuous Deployment) pipelines using pertinent tools ensuring seamless and efficient test execution throughout the development life cycle.
• Review code and test scripts to ensure quality, scalability, and maintainability.
• Drive test data strategy and environment management for automation needs.
• Contribute to performance, security and load testing strategy and implementation.
• Continuously monitor and improve test automation metrics and KPIs (Key Performance Indicators).
• Publish automation test execution status report with traceability of test coverage at feature level and communicate it to stakeholders to ensure their awareness of progress and identify any issues upfront.
• Solve complex technical and operational problems.  Serve as a resource for less experienced teammates.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports a culture of belonging and reflects brand.
• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Skills & Experience

Qualifications That Will Help You Thrive

• Appian
• Automation Framework Development (UI, API, Integration Testing)
• Business Process Validation and Quality Assurance Analysis