Manager on Duty

Manager On Duty

LIVunLtd is looking for a Manager on Duty to join our growing team! As a Manager on Duty for LIVunLtd you are expected to handle a variety of tasks simultaneously, while also delivering a high level of customer service. You will work side-by-side with the Experience Manager to ensure the smooth and efficient operational procedures on-site, enabling LIVunLtd to provide the highest level of customer service. As a Manager on duty, you are responsible for greeting residents / guests as they check in at the front desk, providing tours of the amenity space, and answering inquiries and requests. You must have a positive attitude and be dedicated to making each and every resident's experience as enjoyable as possible.

This is a pipeline job posting for one of several opportunities to join the LIVunLtd as a Manager on Duty. Both Part-Time and Full-Time opportunities are available.

Essential Responsibilities

• Assist in overseeing the day-to-day facility operations.
• Supervise and execute the daily upkeep of amenity facilities; including, but not limited to, the cleaning and maintenance of equipment and amenity spaces.
• Ensure compliance with safety/emergency/incident/accident protocols.
• Ensure the maintenance of social distancing practices and limit the face to face contact between residents within the amenity space(s)
• Maintain effective communication with Experience Manager, residents, supervisors, building management and ownership in order to keep them apprised of club operational needs, happenings, and occurrences.
• Assist in managing daily aspects of the staff members to ensure tasks are completed and goals and client needs are met.
• Report challenges and arising issues to property management, such as HVAC, lighting, plumbing, painting, hazards, etc.
• Warmly greet and verify residents and guests upon entry into the amenity space.
• Promptly answer phone calls, requests, and questions, and respond to resident inquiries in a timely manner, with accurate and thorough information.
• Maintain confidentiality of residents' information.
• Provide business services such as making photocopies, sending faxes, electronic scanning, etc.
• Promote and coordinate LIVunLtd's personal training sessions, private instruction, and massage services for residents.
• Ensure LIV-approved promotional materials provided by the LIV Corporate Creative team are properly displayed.

Skills and Qualifications

• Must have the ability to communicate clearly and effectively – ability in multiple languages is an additional asset.
• Lifeguard Certification is preferred
• Must be willing to get CPR/First Aid/AED Certified
• Must have basic knowledge of surrounding neighborhood and a razor sharp sense of hospitality.
• Must have excellent customer service skills and a positive, friendly attitude.
• Maintains the ability to multitask, be a team player, be trustworthy and a fast learner.
• Flexibility to work days, nights and / or weekends.
• Must be proficient with G Suite, Word, and Excel.

Benefits

As a Member of the LIVunLtd Team you can expect:

• Growth opportunities
• A fun, friendly, professional working environment
• Competitive compensation within industry standards

Compensation

The Manager on Duty position with LIVunLtd pays $17.00-$30.00 per hour, dependent on experience and work location.

LIVunLtd is committed to the safety and well-being of our employees, vendors, and clients. We are following regional and contractual guidelines that mandate COVID-19 vaccination and testing requirements.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. LIVunLtd is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.