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Remote Bilingual Customer Service Team Lead

Progressive Leasing

New York, NY
  • Remote job

Progressive Leasing is seeking a Bilingual Team Lead, Customer Service to guide and develop a diverse team delivering world-class support for our lease-to-own customers. In this remote role, you will mentor agents, monitor performance, and drive process improvements while ensuring exceptional service standards across channels. Proficiency in Spanish and strong communication are essential; familiarity with AI-enabled tools is a plus. #J-18808-Ljbffr Progressive Leasing

Vacancy posted 3 days ago
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