Open app
Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Patient Service Representative The Welcome Center

Akron Children's Hospital

Akron, OH
Part Time (24 hours per week)

M-F Days

Onsite for The Welcome Center

Summary:

The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience.

Responsibilities:

  1. Develops and maintains positive relationship with patients and families by greeting and providing prompt and caring response to questions, requests, etc.
  2. Performs point-of-service activities [visit preparation, co-pay collection, patient tracking and other duties] as assigned under the direction of the supervisor.
  3. Schedules patient visits or other diagnostic testing utilizing hospital procedures and resources.
  4. Manages third-party payors and collection of co-pays.
  5. Follows through on routine tasks and general office duties, i.e., faxing, copying, filing, mailings, promptly returning phone calls, taking and distributing messages, and etc.
  6. Responsible for ensuring appropriate front desk inventory is maintained and communicating the need to appropriate staff member.
  7. Provide for smooth running of office by setting and revising priorities based on workload and anticipating needs and deadlines.
  8. Ensure overall department appearance including the cleanliness of the work area and waiting room as needed.
  9. Participates in clerical and administrative cross coverage efforts as needed.
  10. Ensure HIPAA compliance is followed.
  11. Other duties as required.
Technical Expertise
  1. Experience working in a general office setting (clerical or administrative duties in an office setting) is preferred.
  2. Experience working in a healthcare environment is preferred.
  3. Experience in computerized scheduling system preferred.
  4. Knowledge of medical terminology preferred.
  5. Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility.
  6. Strong organizational skills with the ability to effectively prioritize multiple tasks. Ability to perform basic math skills to process insurance co-payments.
  7. Experience working in -Microsoft Office (Outlook, Excel, Word) or similar software is required.
Education and Experience
  1. Education: A high school diploma or equivalent is required.
  2. Certification: None.
  3. Years of relevant experience: Relevant (clerical or administrative duties in an office setting) experience is preferred.
  4. Years of experience supervising: None.

Part Time

FTE: 0.600000

Status: Onsite
Apply
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Patient Service Representative The Welcome Center in Akron, OH vacancy
  • Part-Time Focus Group Panelists. Call Center Agent Welcome. No Experience

    $750 per week

     ...connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative assistant roles, to... 
    Suggested
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Cuyahoga Falls, OH
    4 days ago
  • Patient Service Representative (Medical Receptionist)
     ...Patient Service Representative (Medical Receptionist) University Hospitals Urgent Care - Deliver Exceptional Patient Care with Purpose Are...  ...Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential... 
    Suggested
    Full time
    Work at office
    Flexible hours
    Shift work
    Day shift

    Prisma Health Urgent Care

    Kent, OH
    1 day ago
  • Patient Services Representative
     ...Overview Join our team at BrightView Health as a Patient Services Representative and play a pivotal role in delivering exceptional patient experiences...  ...our patients, you will contribute to creating a warm and welcoming atmosphere while ensuring a smooth and efficient in-... 
    Suggested
    Temporary work
    Immediate start

    brightview.com

    Kent, OH
    4 days ago
  • Patient Services Representative I
     ...Patient Services Representative I The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients... 
    Suggested
    Full time
    Temporary work
    Work at office
    Monday to Friday

    Midwest Vision Partners

    Fairlawn, OH
    6 days ago
  • Patient Services Representative

    $16 per hour

     ...POSITION SUMMARY: The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities... 
    Suggested
    Hourly pay
    Work at office

    Bridgeview Eye Partners

    Barberton, OH
    9 days ago
  • Patient Access Representative
     ...Patient Access Representative Join us at Cleveland Clinic Akron General Hospital where we have been...  ...0 years. Here, we strive for patient-centered care and comfort with our collaborative...  ...steppingstone to other roles in Customer Service or departments within the Cleveland... 
    Work experience placement
    Work at office
    Afternoon shift

    Cleveland Clinic

    Akron, OH
    1 day ago
  • Dental Patient Care Coordinator: Welcoming & Scheduling
     ...Sonrava Health is seeking a Patient Care Coordinator in Fairlawn, Ohio, to ensure a seamless patient experience. The PCC greets patients, coordinates treatment services, and builds lasting relationships. Responsibilities include scheduling appointments, providing consultations... 

    Sonrava Health

    Fairlawn, OH
    2 days ago
  • Patient Access Coordinator
     ...provider of orthotic and prosthetic (O&P) services and products, offering the most advanced...  ...and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and...  ...relationships. Keep the patient at the center of everything that you do, building lifelong... 
    Work at office
    Local area

    Hanger

    Akron, OH
    18 hours ago
  • Receptionist/Customer Service Representative

    $17.5 - $21 per hour

     ...Future Opening: Receptionist/Customer Service Representative 401(k) 401(k) matching Health insurance Opportunity for advancement Paid time off...  ...verbal communication and phone etiquette Professional, welcoming demeanor with a team-oriented attitude Excellent organizational... 
    Hourly pay
    Full time
    Work at office
    Weekend work

    TrueCut Insurance

    Cuyahoga Falls, OH
    10 hours ago
  • Patient Coordinator

    $15 - $16 per hour

     ...comes with working with a world-class dental service organization (DSO). Our best-in-class...  ...your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient...  ...to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants... 
    Full time
    Flexible hours
    Night shift

    Aspen Dental

    Fairlawn, OH
    3 days ago
  • Patient Coordinator
     ...As a Patient Coordinator, you will be the first point of contact for patients visiting or...  ...responsibility is to provide exceptional customer service by greeting patients, scheduling...  ...Responsibilities: Provide a warm and friendly welcome to patients as they arrive at the dental... 

    Great Expressions Dental Centers

    Cuyahoga Falls, OH
    4 days ago
  • Administrative Secretary Expressive Therapy Center
     ...two hospital campuses, regional health centers and more than 50 primary and specialty care...  ...system provided more than 1.1 million patient encounters. We also operate neonatal and...  ...cultures, and personal experiences are welcomed, included and can thrive. Part Time (... 
    Full time
    Part time
    Work at office

    Akron Children's Hospital

    Akron, OH
    3 hours ago
  • Medical Receptionist
     ...we've been transforming the lives of our patients for more than 40 years. Our mission is...  ...medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient...  ...is a plus Ability to learn related center tasks and be of assistance to management... 

    Dermatologists of Central States

    Fairlawn, OH
    3 days ago
  • Patient Care Coordinator
     ...Patient Care Coordinator Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk... 
    Work at office

    AEG Vision

    Stow, OH
    18 hours ago
  • Clerical Worker
     ...accurate messages as needed. Manage incoming and outgoing mail, packages, and courier shipments. Maintain a clean, organized, and welcoming reception area. Schedule and coordinate conference rooms, meetings, and appointments as requested. Perform general clerical... 
    Work at office
    Monday to Friday
    Shift work

    ProJob Family Of Companies

    Akron, OH
    3 days ago
  • Office Assistant

    $19 per hour

     ...accurate messages as needed. Manage incoming and outgoing mail, packages, and courier shipments. Maintain a clean, organized, and welcoming reception area. Schedule and coordinate conference rooms, meetings, and appointments as requested. Perform general clerical... 
    Temporary work
    Work at office
    Monday to Friday

    Mancan

    Akron, OH
    10 days ago
  • Customer Service Representative
     ...FASTSIGNS #220401 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay 401k (after 6 months) Paid...  ...contact with current and prospective customers in our FASTSIGNS Center Help coordinate all communication across two Fastsigns... 

    FASTSIGNS #220401

    Akron, OH
    4 days ago
  • Member Services Representative

    $18 - $20 per hour

     ...Member Services Representative Location: Akron, OH 44305 Pay Rate: $18.00 – $20.00 per hour Schedule: Monday–Friday | 8:00 AM – 5:00 PM Type:...  ...experience preferred) Minimum 2+ years of customer service, call center, or administrative support experience Experience in... 
    Hourly pay
    Full time
    Work at office
    Remote work
    Monday to Friday
    Weekday work

    A-Line Staffing Solutions

    Akron, OH
    4 days ago
  • Customer Service Representative
     ...Customer Service Representative FASTSIGNS #220401 is hiring for a Customer Service Representative to join our team! Benefits/Perks:...  ...contact with current and prospective customers in our FASTSIGNS Center Help coordinate all communication across two Fastsigns centers... 

    FastSigns

    Akron, OH
    2 days ago
  • Alterations Customer Service Representative
     ...them with one of the highest customer service scores in retail! We make dreams...  ...The Alterations Customer Service Representative (CSR) is a critical role for the successful...  ...responsible for task that may include welcoming and servicing customers, making appointments... 
    Hourly pay
    Part time
    Weekend work
    Weekday work

    David's Bridal

    Akron, OH
    3 days ago
  • Full Time - Client Services Rep

    $19 per hour

     ...Medicare Member Services Representative Details and Compensation Location: Akron, OH 44305 – 100% on‑site Payrate: $19/hr Availability: Full‑...  ...inquiries. The ideal candidate has prior customer service or call center experience, strong communication skills, and the ability to... 
    Full time
    Contract work
    Temporary work
    Work at office
    Monday to Friday

    A-Line Staffing Solutions

    Akron, OH
    4 days ago
  • Full Time - Sales Associate - ProServices - Day
     ...Customer Service Associate Your Impact at Lowe's As a Customer Service Associate, you combine...  ...a Customer Service Associate, you will welcome customers to Lowe's and help them find...  ...stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports... 
    Full time
    Part time
    Local area
    Flexible hours

    Lowe's

    Fairlawn, OH
    4 days ago
  • Client Service Rep, Call Center - Remote
     ...Member Support Representative This role is responsible for delivering high-quality member/customer...  ...issues, and ensuring a positive service experience across areas such as enrollment...  ...years of customer service experience (call center, administrative, or similar environment... 
    Work at office
    Remote work

    Apex Systems

    Akron, OH
    4 days ago
  • Customer Service Representative - Remote

    $18 per hour

     ...about delivering “more human” customer service. Our core values are central to how we...  ...experience. Our Seasonal Customer Service Representatives are solution‑oriented professionals and...  ...Experience in a fast‑paced call center environment Experience working with... 
    Full time
    Work experience placement
    Seasonal work
    Work at office
    Local area
    Remote work
    Work from home
    Home office
    Relocation package

    VIPdesk Connect

    Akron, OH
    1 day ago
  • Customer Care Representative - OH Customer Contact Centers - Akron Fairlawn
     ...Job Description The Assistant Customer Service Representative provides professional, high‑quality customer support through inbound and outbound calls. Customer Service Representatives are often the first point of contact for customers and play a key role in delivering... 
    Work experience placement
    Work at office
    Shift work

    FirstEnergy

    Akron, OH
    4 days ago
  • Showroom Sales - Showroom Salesperson
     ...while demonstrating selling and service expertise, product knowledge...  ...Barn celebrates heritage, welcomes all, and values each unique...  ...physical demands are representative of those that must be met by...  ...Barn Store or Distribution Center or reach out to Human Resources... 
    Hourly pay
    Work at office
    Local area
    Flexible hours
    Shift work
    Night shift

    Boot Barn

    Akron, OH
    18 hours ago
  • Call Center Agent
     ...connected ecosystem of health, safety and security solutions and services. This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes... 
    Full time
    Temporary work
    Work experience placement
    Immediate start
    Shift work
    Night shift
    Afternoon shift

    Securitas Technology

    Uniontown, OH
    2 days ago
  • Full Time Call Center Representative

    $62k - $75k

     ...a leading direct-to-consumer insurance services business, specializing in the distribution...  ...policies. This position works in a call center setting and reports to the Performance...  ...explain policies, show value of brand(s) represented, follow-up as necessary to sell appropriate... 
    Hourly pay
    Full time
    Work at office
    Remote work
    Flexible hours

    TRANZACT

    Kent, OH
    2 days ago
  • Call Center Representative (ZANESVILLE)

    $20 - $25.25 per hour

     ...starting your career at Spectrum as a professional Customer Service Representative on our billing team. Customer Service Representatives on...  ...We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find... 
    Local area
    Visa sponsorship
    Shift work
    Night shift

    Spectrum

    Kent, OH
    18 hours ago
  • Cashier / Customer Service Representative
     ...Overview Job Title: Customer Service Representative (CSR) Department: Operations Reports To: Store Management Exemption Status (FLSA): Non-Exempt...  ...: Greet and acknowledge every customer to create a welcoming environment Feedback: Communicate customer feedback, concerns... 
    Flexible hours
    Afternoon shift

    truenorth Convenience Stores

    Cuyahoga Falls, OH
    11 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Patient Service Representative The Welcome Center. Be the first to apply!

Related searches