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AI-Driven CX Specialist

Ramp

Ramp is hiring a CX Associate in San Francisco to own and triage customer issues across payments, bank linking, and accounting integrations. You’ll work with Engineering, Risk, Product, and Partnerships to resolve complex problems and improve workflows. You’ll use AI tools, build automations, and uphold high CSAT/QA standards while communicating clearly with customers, often over calls, email, and chat. This is a fast-paced role with cross-functional impact. #J-18808-Ljbffr Ramp

Vacancy posted 1 day ago
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