Developer Advocate

Job Description

Job Description

Description

Brivo is looking for a technically sharp, process-minded Developer Advocate to own our API certification program. In this role, you'll be the bridge between Brivo's API platform and the tech partners who build on it, validating that their integrations meet our technical standards before they go live. You will work hands-on with partner code and test results, while also managing the certification pipeline end-to-end, coordinating with engineering, and improving the program itself over time.

This position is based at our headquarters in Bethesda, MD, and requires the ability to work on-site

Key Responsibilities

• Be the go-to technical expert our partners and customers turn to when integrating with Brivo's API
• Develop and maintain sample apps, AI skills, and API documentation that developers actually want to use
• Own the API certification program end-to-end, from intake through sign-off, to ensure our customers have access to reliable, highly performant integrations
• Partner directly with engineering to flag API gaps, identify enhancements, and surfaced through certification, giving you a real voice in the platform's roadmap.
• Use AI-assisted development and agentic tools to speed up code review, testing, and documentation, building the workflow the way you'd want it, not the way it's always been done.
• Perform hands-on validation of new API endpoints, admin portal tools, and developer dashboard capabilities prior to release.

Skills, Knowledge & Expertise

• 2-4 years of experience in a developer-facing role such as developer relations, technical support engineering, solutions engineering, or software development.
• Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent hands-on experience).
• Demonstrated ability to use AI-assisted development tools, agentic workflows (e.g., Claude Code, GitHub Copilot, Cursor), and AI-related integration standards (e.g., MCP)
• Proficiency reading and writing code in at least one modern language (e.g., Python, JavaScript, Node.js, Java).
• Solid understanding of REST APIs, webhooks, and authentication schemes (OAuth 2.0, API keys).
• Experience with API testing tools (Postman, Insomnia) and debugging integration issues.
• Familiarity with version control (Git) and issue tracking tools (Jira, Asana, or similar).
• Strong written and verbal communication skills, with the ability to explain technical concepts to varied audiences.
• Ability to manage multiple partner relationships and certification requests at the same time.
• Comfortable working cross-functionally with engineering, product, and external partners.
• Detail-oriented with a strong process and quality mindset.
• Prior experience in API integration, certification, or partner onboarding programs is a plus.
• Experience with API documentation tools (Swagger/OpenAPI, Redoc, Readme.io) is a plus.
• Exposure to CI/CD pipelines or automated testing frameworks is a plus.
• Experience in physical security, IoT, or access control industries is a plus.

Job Benefits

Why Work for Us?: 

Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.

Why Your Work Matters

Innovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact.

The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security. 

Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.

Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition, Brivonians enjoy a robust benefits and perks package tailored to their work location.