DevOps Engineer II

DevOps EngineerThe DevOps Engineer is responsible for managing and maintaining the global enterprise platforms, maintaining the templates for the monitoring systems, integration to BigPanda, the quality of the alerting into the BigPanda eventing platform, CMDB integration, monitoring Best Practices for AWS cloud.ResponsibilitiesManages capacity planning, updates, upgrades and internal integration.Responsible for administration of monitoring tools in the APM spaceCoordinates with DevOps, Problem Management, etc escalations to support monitoringManages uptime and availability and reportingMentor, educate, and train support personnel on how to use toolsMaintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending trade-shows, technical seminars and training sessions.Performs other duties as assigned and required. Duties and responsibilities may change from time to time without notice and include but are not limited to the duties described aboveRequired Qualifications - Knowledge/SkillsManage monitoring of overall application availability, latency and system healthDetermine alert standards for production environments and implement themDevelop strategies for logging and indexing to improve visibility to development teamsDevelop and manage configuration scripts for Amazon hosted infrastructureWork with the development team and management to ensure high availabilityFamiliarity with configuration management software such as AnsibleBuild reporting dashboards to assist visibility of cost and stabilityProvide support to teams for alarms and outages on an as-needed basisExperience with Windows Server, IIS, Docker/KubernetesStrong understanding of systems, networks and troubleshooting techniques.Experience in automated build pipeline, and continuous integration. Source control, branching, & merging: git/svn/etc (Repository Management)Skills10+ years working in Information Technology4+ years running production systems on AWSDatadogExperience with site monitoring and log monitoring tools, specifically Datadog.Certified AWS SysOps Administrator a plus.Experience with TypeScript & JavaScriptExperience with DynamoDB, S3 and CognitoGood understanding of Serverless and CloudFormationUnderstanding of best practices for AWS, EC2, Couchbase and monitoring of containersCommunication SkillsThe ability to communicate verbally and in writing with all levels of employees and management, speaks and writes clearly and understandably at the right level.Integrity and Trust- Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn’t misrepresent him/herself for personal gain.Teamwork- Works well in a collaborative setting, volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining relations.Technical Expertise- A commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs.