Inventory Control Specialist

Franklin Building Supply Job Posting

Let's share a little about FBS and then we welcome you to apply:

We are so proud to be 100% Employee Owned. We hire owners, not employees! This means that employees earn ownership in our company through their work and build their net worth based on the company's change in value over time. Once eligible, you start your journey to ownership with an annual gift of stock averaging 17% of what you make each year!

For our seventh consecutive year, we ranked in the Top 10 Best Places to Work in Idaho.

Franklin Building Supply is a lumber and building material company that has been in business for more than 45 years. We have locations spread across Idaho and one in Nevada.

We supply just about everything besides plumbing and electrical to build homes. Our focus is on serving professional home builders. Along with providing materials, we install a wide range of products including framing, overhead doors, insulation, gutters, siding, and more. We also manufacture some products including trusses, cabinets, doors, and granite countertops.

Our company is full of outstanding people who have been working for Franklin Building Supply for 10, 20, or 30 years. We're working harder than anyone else in our market to get better every day, adding value for customers and improving the value of our company for our employee-owners.

We are committed to working safer, smarter, and more efficiently than ever before. We are investing significantly in tools, equipment, training, and positions like this to help our team reach its potential.

Along with competitive compensation, we offer competitive benefits that would be expected including medical/Rx, vision and dental insurance, 401(k), paid time off, holiday pay, disability & life insurance, etc.

Primary Purpose

Ensures accurate receiving, reconciliation, and reporting of inventory, along with commodity and retail pricing accuracy, to support yard operations and customer service across Boise and Caldwell.

Duties and Responsibilities

• Daily Management of Inventory Processes: Execute management of critical inventory processes and tasks such as management of special-order received not allocated and the location special order credit/supplier return process.
• Pricing Management: Manage commodity and retail pricing for both the Boise and Caldwell locations, ensuring pricing accuracy and timely updates.
• Variance Resolution: Enter counts into BisTrack, identify discrepancies, and reconcile variances promptly.
• Reporting: Submit final count reports with notes, communicating findings and discrepancies to management.
• Stock Support: Assist sales and yard personnel by verifying stock levels and product availability.
• Negative Quantity Review: Investigate negative inventory reports and resolve issues through analysis and follow-up.
• Returns Management: Handle all returns, including product quality, warranty, overstock, and special-order returns, most of which occur in the retail store. Identify, tag, inspect, and track returns according to vendor standards.
• Process-minded: Willing to use SOPs and processes in place to identify inventory issues and work within the location and departments to remedy those issues.
• Vendor Coordination: Communicate with vendors to request and process return approvals, maintaining positive, partner-focused relationships with vendors.
• Return Documentation: Generate supplier returns, process RMAs, and maintain records from initiation through completion.
• Customer Credit Management: Ensure customer credits are issued once vendor reimbursement is confirmed.
• Return Bay Oversight: Maintain organization and visibility within the return area.
• Customer Service: Professionally resolve customer disputes, load customer vehicles, and represent the company positively.
• Team Communication: Communicate proactively with sales, vendors, and yard leadership on discrepancies and concerns impacting workflow.
• Safety & Tool Use: Operate equipment safely, including forklifts and hand tools, maintaining a clean and safe work environment.
• Adaptability: Adjust approach and priorities to meet changing yard and retail needs.
• Initiative: Take ownership in identifying process improvements, supporting coworkers, and contributing beyond assigned tasks.
• Process Responsibilities: Manage location credits, Negative Quantity on Hand, Past Due list, Non Stock with Quantity on Hand, Special Order Received not Allocated, Open Supplier Returns past 6 Months, Returns, Supplier Return follow-through.
• Other Duties: Perform other responsibilities as assigned.

Requirements

• Detail-Oriented & Thorough: Must demonstrate strong attention to detail and thoroughness, particularly in pricing accuracy and returns handling, where errors have direct financial impact.
• Equipment Operation: Ability to obtain forklift certification within 30 days.
• Physical Capability: Ability to lift, walk, climb, bend, stoop, and handle materials throughout the shift.
• Product Knowledge: Willingness to learn lumber grades and building material identification.
• Weather Resilience: Must be able to work outdoors in varying weather conditions.
• Professionalism: Maintain a friendly, respectful, and approachable demeanor with coworkers and customers.
• Dependability: Arrive on time daily and complete tasks within established timelines.
• Team Orientation: Be flexible, collaborative, and committed to supporting team needs.
• Flexibility of Schedule: Some processes must be done before opening or after closing business for the day. Some processes must be completed regardless of schedule or hours worked that day.
• Initiative: Demonstrate a willingness to take on tasks beyond primary responsibility and teach others when needed.
• Tool Familiarity: Basic understanding of hand and power tools.
• Communication Skills: Communicate openly and clearly, ask questions when unsure, and work constructively with feedback.
• Work Ethic: Demonstrate discipline, self-motivation, and a positive attitude.

Strongly Preferred:

• Bilingual: Spanish/English
• Computer Proficiency: Previous experience using inventory or pricing software, or basic computer systems.
• Microsoft Office: Proficiency in Microsoft Office, especially Excel and Outlook.
• BisTrack Familiarity: Prior experience working in BisTrack.
• Learning Mindset: Openness to feedback and ability to apply constructive criticism.