Food Service Worker Leader

Duties

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• Responsible for training Food Service employees in the Food Service and Production Section.
• Trains in continuing and new education in food safety, service techniques, customer service and Nutrition and Food Service policy.
• Trains lower grade employees and provides on-the-job training of new Food Service and Production employees as requested by the immediate supervisor.
• Trains lower grade employees in safe food handling practices, utilizing programs training programs approved by the FDA Food Code, i.e. ServSafe.
• Utilizes various training media to deliver necessary training.
• Checks work while in progress and when finished to see whether the instructions on work sequence, procedures, methods and deadlines have been met by lower-grade employees.
• Encourages and coordinates employees to fully utilize their time and to fulfill their assigned tasks in an efficient and satisfactory manner.
• Makes necessary adjustments when there are unforeseen circumstances that may change the staff needs and methods of the operational needs of the service.
• Maintains a wide knowledge of food service operations, is capable of performing all lower graded tasks.
• Ensures a safe clean area to work and working climate where employees function efficiently and effectively.
• Assures proper food handling techniques are used and good personal hygiene is used according to established policies and procedures.
• Collaborates with the Food Service Supervisors. Leads food production and delivery activities in the absence of a Supervisor or Food Production Manager.
• Participates and works with the section's supervisors in obtaining needed information and in decision-making to resolve problems that arise within the service and/or have a significant impact with established policies and procedures.
• Identifies existing or potential safety hazards and promptly notifies the immediate supervisor.
• Takes appropriate action by following established policies and procedures and reports to the immediate supervisor if an employee injury occurs on the job.
• Ensures that all equipment and/or tools are operated in a safe manner.
• Participates in various quality improvement projects such as test tray evaluations, safety and sanitation inspections and/or other projects as assigned.
• Performs other duties as assigned by the immediate supervisor.

Work Schedule: Tuesday - Saturday (6:00AM - 2:30PM), may adjust based on operational need.

Position Description Title/PD#: Food Service Worker Leader/PD99918S

Physical Requirements: In addition to the physical effort described at grade 1, some food service workers at this level may be required to perform heavy work, such as scouring and scrubbing large-size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. They also may be required to work on ladders and use powered cleaning equipment. They frequently lift or move objects weighing up to 18 kilograms (40 pounds).

US Department of Veterans Affairs