Registered Nurse Manager - NCSH Residential

Registered Nurse Manager

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Health RIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.

HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!

Employees qualify for public loan forgiveness programs

Training and professional development opportunities

Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

The required work schedule for this position is: Monday - Friday, 8 am- 5 pm

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

North County Serenity House (NCSH), a residential program of HealthRIGHT 360, was founded in 1966 to provide substance use disorder services in the community. NCSH provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.

The Registered Nurse Manager ensures provision of quality client care and effective team performance by incorporating the organization's mission, vision, and values as part of our service delivery. This in-person role ensures efficient nursing operations and provides a supportive work environment for staff through facilitation of training programs, monitoring, and ensuring compliance with regulatory requirements, creating and implementing policies and procedures, managing staff, facilitating effective communication, interdisciplinary collaboration, and team meetings to promote client-centered care, and by performing other tasks to ensure that services are delivered with compassion, respect for diversity, and adherence to ethical standards.

Key responsibilities include:

People Management

Provide clear direction, motivation, and inspiration to the team to achieve organizational goals.

Interview, select, hire, and terminate employees in collaboration with Human Resources.

Ensure that all direct reports follow HealthRIGHT 360's policies, procedures, position expectations, performance goals, and contractual requirements.

Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner.

Identify direct reports' strengths and weaknesses and strive to develop each team member to their fullest potential.

Deliver and arrange training and resources to ensure that direct reports are successful in their roles.

Organize team schedules and distribute workloads to ensure efficiency and balance.

Ensure proper coverage of the program by creating work schedules and approving time away from work.

Deliver all communications necessary to all team members to remain current with HealthRIGHT 360's policies and procedures and to inform them of quality-of-care concerns.

Lead weekly staff meetings to discuss program updates, issues, policies, and procedures.

Organize activities and initiatives to strengthen teamwork and collaboration.

Address interpersonal or team conflicts promptly and diplomatically to maintain a positive work environment.

Clinical Oversight

Provide clinical and administrative oversight of all nursing treatment services.

Ensure that clinical activities align with the organizational mission, vision, strategy, and policies, regulatory requirements, program requirements, and contractual obligations.

Ensure timely completion of documentation and adherence to program requirements.

Collaborate with medical, mental health, and substance abuse staff to ensure coordinated care.

Ensure control and oversight of any paper prescriptions.

Coordinate pharmacy services.

Ensure lab orders are carried out within 14 days and that lab results are reviewed, and critical values are reported to the provider.

Ensure charts meet quality management standards per monthly utilization review and/or chart review process, including completion of review tools within the designated timeframe.

Direct Service

Provide medication education consultations and collaborations.

Assume ownership of crisis situations and ensure proper documentation and service delivery.

Provide direct service within the scope of practice.

Assist the Associate Medical Director with medication management of patients.

Maintain and monitor medication sheets to ensure patient adherence to prescribed medications.

Triage client's medical concerns.

Provide education and counseling to clients on care and medication management.

Administration and Other Duties

Develop and maintain relations with contractors, other team members, and community providers to ensure program and treatment continuation.

Facilitate team meetings and case conferences to support client care and staff development.

Create, review, recommend, and implement policies and procedures related to health and wellness.

Complete all assigned training in a timely manner.

And perform other duties as assigned.

Qualifications

Education, Certification, or Licensure

Bachelor's degree in Nursing or equivalent from an accredited institution.

Active California Registered Nurse licensure.

Valid BLS certification.

Experience

At least seven years' nursing experience preferably in ambulatory care, public, or community health.

At least three years' experience as a supervisor in a behavioral or mental health clinic or community health center.

Experience working with clients/patients with co-occurring disorders preferred

Must complete background check and livescan.

We will consider for employment qualified applicants with arrest and conviction records.