Service Technician

Join CBX Solutions

Build your career where you matter. Join CBX Solutions, the nation's leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you'll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.

Why work with us? We're committed to your success, personally and professionally. You'll have access to:

• Comprehensive benefits: health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-life balance: generous paid time off for rest, family, and self-care.
• Career growth: you'll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
• Supportive culture: innovation, creativity, and teamwork are at the heart of everything we do.

Service Technician Position

The Service Technician will be responsible for the repair and maintenance of component cable, category cable, fiber, wireless access points, cameras, access control devices, and other low voltage cabling and devices with or without direct onsite supervision.

Essential functions include:

• Install, service, and maintain various access control devices and electrified door hardware.
• Install, service, and maintain various cameras.
• Install, service, and maintain cable pathway systems to support security and network systems.
• Maintain company-owned equipment.
• Work in a team environment with other service team members.
• Observe all safety rules and best practices.
• Perform other duties, as required.
• Shall demonstrate a willingness to learn and work well within a team environment.

Minimum qualifications:

• Minimum have 1 year of experience in the physical security, IT or electronics field.
• Experience in configuring access control and surveillance systems.
• High school diploma or equivalent.
• Hold a valid driver's license.
• Be at least 21 years old to operate company vehicles.
• Successfully pass a background check and drug screen.

Knowledge, skills, and abilities:

• Ability to read and use a measuring tape, level, and other required tools for installation.
• Excellent interpersonal skills, including external and internal communication (written and verbal) skills.
• Demonstrate a desire to learn the industry that C&B serves.
• Willing and able to work a flexible schedule when required to meet our customer's needs (nights, weekends, over-night, etc.).
• Comfortable with heights, such as working a ladder and/or aerial man-lift.
• Present oneself in a professional and neat manner.
• Solid organization, attention to detail, and multi-tasking skills.
• Excellent written and verbal skill required with the ability to communicate and understand detailed instructions.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this role, the employee is required to stand, kneel, crouch, stoop, use hands to handle or feel objects, and reach with hands and arms for more than two-thirds of the working day. Walking and talking or hearing are required for approximately one-third of the working day. This role requires frequent lifting of items weighing 2550 pounds and occasional lifting of items exceeding 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Work environment:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. This position regularly operates in construction sites, warehouses, and shop environments. Conditions include proximity to forklifts and other heavy machinery and the use of various tools and hardware. Employees are subject to frequent heavy lifting and may be required to travel to project sites. Employees may be exposed to variable weather conditions, including extreme heat and cold. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualification requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required to fulfill the essential functions of the role. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.

Equal opportunity employer: CBX Solutions is an equal opportunity employer and a VEVRAA federal contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.