Service Desk Technician
$50k - $70kAmerican Systems
Service Desk Technician Location
US-VA-Arlington ID
2026-4408 Category
IT / Cyber Security / Network Systems Position Type
Full-Time Remote
No Clearance Required
Secret Overview
US-VA-Arlington ID
2026-4408 Category
IT / Cyber Security / Network Systems Position Type
Full-Time Remote
No Clearance Required
Secret Overview
AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. U.S. Citizenship Required for the purposes of obtaining/holding a U.S. security clearance.
ResponsibilitiesAs a Service Desk Technician, you will have the opportunity to do the following:
- Provide first-level contact and problem resolution for all users with assigned software application problems.
- Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases.
- Respond to users requests for technical assistance in person, via phone or electronically.
- Act as a liaison between customers and internal support staff to assure accurate problem interpretation.
- Assist with installing, troubleshooting, diagnosing and resolving Window servers and other computer-related equipment problems to ensure functional operation
- Receive and processing workload assignments only from the technical support division team leaders and/or supervisor through contractor lead
- Inform and meeting with the technical support team daily or as required in order to discuss new workload assignments, project milestones, unanticipated delays, development/production environment issues, security changes, and system changes prior to implementation
- 2+ years' experience in a Service Desk environment
- CompTIA Security + REQUIRED
- Secret Clearance!
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Service Desk Technician in Arlington, VA vacancy
- ...Service Desk Technician On-Site Arlington, VA Full-Time Vamonos IT is seeking an experienced Service Desk Technician to join our team supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Technology Operations...SuggestedFull timeTemporary workRemote work
Vamonos IT
Arlington, VA4 days ago $30 per hour
...Req ID: 40919 Summary Service Desk Technician Tier 2 Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core...SuggestedWork at officeChenega Corporation
Washington DC8 days ago- ...Service Desk Technician (Tier 1) Technology and Computer-related Washington, DC • Full-Time/Regular Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests...SuggestedFull timeWork at officeRemote work
AAC
Washington DC20 hours ago - ...Service Desk Technician II Are you looking for a challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Service Desk Technician II to provide IT Technology Services for the Central UNICOR...SuggestedFull timeContract workPart timeWork at officeRemote work
Terrestris Global Solutions
Washington DC2 days ago - ...Ignite IT is seeking a Tier 2 Desk Side Support Specialist to provide technical and administrative support for IT operations in Washington, DC. The ideal candidate will have a Bachelor’s degree, 3+ years of experience supporting business, technical, and IT personnel,...SuggestedTemporary workWork at officeRemote workFlexible hours
Ignite IT
Washington DC2 days ago $25 - $28 per hour
...Replies within 24 hours Job Description: Short Description: Service Desk Technician Complete Description: The Service Desk Technician - Journeyman provides technical support for customers who experience computer and software issues in the areas of...Hourly payPermanent employmentWork from homeFlexible hoursAHU Technologies, Inc.
Washington DC13 hours ago- ...Service Desk Technician I Are you looking for a challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office...Full timeContract workPart timeWork at officeRemote work
Terrestris Global Solutions
Washington DC2 days ago - ...Service Desk Technician, Washington, DC This Service Desk Technician position will provide hands-on technical support related to computer systems, hardware, or software. This Service Desk Technician position requires strong technical knowledge and effective on-site...Local areaRemote work
NextStep
Washington DC2 days ago - Job Description Job Description Savan is seeking a Records Analyst to support the implementation of a federal client's records management program. To be successful in this position, you should have experience conducting business analysis in an information governance...
Savan
Washington DC12 days ago - ...Service Desk Technician II Federal Prison Industries (UNICOR) – Information Technology Services Contract About the Project: Federal Prison Industries (UNICOR) provides employment and training opportunities to incarcerated individuals through manufacturing, services...Full timeContract workWork at officeRemote workMonday to FridayShift work
Keen Logic
Washington DC1 day ago $40 - $44 per hour
...Replies within 24 hours Job Description: Short Description: Service Desk Technician - Senior Hybrid position - will require on-site reporting to OCIO office Complete Description: The Service Desk Technician - Senior provides technical support for...Hourly payPermanent employmentWork at officeWork from homeFlexible hoursAHU Technologies, Inc.
Washington DC2 days ago- ...Our local government client is hiring a Senior Service Desk Technician to support their team in Washington, DC!! Responsibilities: - Respond to service requests and service incidents reported by employer staff via phone, email, or web portal. Ensure information...Local area
The Midtown Group
Washington DC4 days ago $20 - $24 per hour
...Junior Service Desk Technician (Tier 1) Location: Washington, D.C. Clearance Requirement: U.S. Citizenship with eligibility for High Public Trust ActioNet is seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team...Hourly payFull timeCasual workWork at officeRemote workMonday to FridayActioNet
Washington DC2 days ago$71.39k
...Until Filled Location: 4200 Connecticut Ave NW, Washington, DC 20008 Brief Description of Duties The Public Safety Service Desk Technician, positioned within the Office of Information Technology at the University of the District of Columbia, supports the reliable...Full timeFor contractorsH1bWork at officeLocal areaImmediate startUniversity of the District of Columbia
Washington DC13 days ago- ...operational needs Serve as a point of contact for user questions, access requests, and system issues Document and track incidents, service requests, and enhancements using a ticketing system Develop and maintain user guides, training materials, and standard operating...
RER Solutions
Washington DC5 days ago - AHU Technologies Inc is seeking a Senior Service Desk Technician to provide technical support in Washington, DC. This role requires a Bachelor’s degree and 5 years of experience in help desk support for Windows and iOS environments. The position involves configuring and...
- ...winning, Woman Owned, HUBZone certified Small Business providing services to federal intelligence, law enforcement, civilian and defense... ...TSTC is looking for a dependable, customer-focused IT Support Desk Analyst to serve as the first point of contact for IT support across...Hourly payContract workPart timeWork at officeLocal areaRemote workFlexible hours
TSTC
Arlington, VAa month ago - ...field ~6 years of relevant experience ~ Excellent verbal and written communication skills ~ Excellent interpersonal and customer service skills ~ Excellent organizational skills and attention to detail ~ Strong analytical and problem-solving skills ~ Must have...Full timeContract workWork at office
BryceTech
Washington DC13 hours ago $23.5 - $25.5 per hour
Inserso is seeking a Service Desk Specialist to join the team for a rewarding and challenging opportunity to provide Tier 1 support for our DOJ OJP customers in Washington DC. The Service Desk Specialist will be part of a team providing centralized service to handle all...Hourly payTemporary workWork at officeLocal areaRemote work- A leading IT support company in Washington, D.C. is looking for qualified candidates for a Level 1 support role. The ideal candidate will have 2-5 years of experience in end user support, particularly in a Microsoft-centric environment. Responsibilities include providing...Remote job
- ...candidate will have a background in desktop support technologies and strong analytical skills, along with a dedication to customer service. Responsibilities include managing escalated user support and utilizing ServiceNow for ticketing. The position demands excellent problem...Remote jobWork from home
- A technology company in Alexandria, VA is seeking a Help Desk Technician. This position requires providing first-level technical support for... ...and software issues. The ideal candidate has strong customer service and communication skills, along with 1-2 years of IT support...
- ...seeking a Temporary Information Technology Technician II in Alexandria, Virginia. This one-year... ...position involves providing IT help desk support to judges, judicial staff, and clerks... ...Microsoft Office, and excellent customer service skills. The role requires independent...Temporary workWork at office
- Ethic Tech, LLC is seeking a Senior Help Desk Support Specialist to provide Tier 1 Service Desk Support for all applications supported by HQMC ARI. The role includes answering phones, resolving simple issues, and assisting with ticket escalation. Qualified candidates will...
- A federal support organization based in Washington, D.C. is seeking a Level 1 support specialist with 2-5 years of experience in end-user support in a Microsoft-centric environment. Responsibilities include providing support via multiple channels and resolving issues within...Full timeLocal areaMonday to Friday
- ...supports desktop systems, network infrastructure, servers, and cloud services while ensuring reliable, secure, and efficient IT operations.... ...users on network, desktop, and laptop systems. Utilize service desk ticketing systems to track and resolve issues. Coordinate with...Work at office
- Expression Networks is seeking reliable Help Desk Specialists in Washington, D.C., to support the Department of Commerce under NTIA. You will provide Tier II and III IT support, manage incident resolutions, and ensure a high-quality end-user experience in a classified...
- Job Description Job Description Company Description BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, R&D programs, and...For contractors
BryceTech
Washington DC9 days ago $65k - $85k
...Application Systems Analyst works closely with DOT OCIO, IT Shared Services (ITSS), CMS engineering teams, security stakeholders, and third-... ...& Tiered Support Provide Tier 1, Tier 2, and Tier 3 Help Desk support for the DOT Drupal CMS platform, child applications hosted...Work experience placementLocal areaImmediate startLCG, Inc.
Washington DC26 days ago$61.85k - $78k
Overview GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting a critical program with the U.S. Coast Guard. This position is located in Alexandria, VA and will be a hybrid remote position. Responsibilities Serve as a primary...Full timeCurrently hiringRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Technician. Be the first to apply!
Related searches
- IT assistant Arlington, VA
- desktop support analyst Arlington, VA
- senior IT support technician Arlington, VA
- personal computer support technician Arlington, VA
- technical analyst Arlington, VA
- customer support technician Arlington, VA
- tech assistant Arlington, VA
- technical support assistant Arlington, VA
- customer support analyst Arlington, VA
- remote (work from home) technical support representative Arlington, VA