Customer Integrations Analyst

Job#: 3028605 Job Description: Role Overview This is an individual contributor position which works under regular supervision and participates on multiple projects of varying complexity. Supports the successful integration of partner systems with our platforms. This role sits at the intersection of customer engagement, business analysis, and technology, acting as a key liaison between external partners and internal teams. You'll play a critical role in ensuring accurate data exchange, rigorous testing, and smooth onboarding across multiple concurrent integration initiatives. Key Responsibilities * Serve as the primary point of contact for external partners throughout the full integration lifecycle, from requirements through testing and production readiness. * Gather, interpret, and translate business and technical requirements between partners and internal technology teams. * Lead and execute integration and testing efforts, including user acceptance testing, defect tracking, validation, and release support. Hands-on integration and testing. * Perform detailed data mapping, validation, auditing, and documentation to ensure data accuracy and integrity across integrations. * Ensure integrations align with applicable industry data standards and partner requirements. * Manage and prioritize multiple integration efforts simultaneously, balancing timelines, dependencies, and business impact. * Partner cross‑functionally to resolve issues, improve workflows, and enhance the overall customer and partner experience. * Identify opportunities to improve integration processes, testing approaches, documentation, and partner enablement. Minimum Education and Qualifications * 3+ years of experience in customer integrations, system integrations, or technical business analysis. * Direct experience with system integration and testing is required (including UAT, validation, defect resolution, and release coordination). * Strong experience with data mapping, documentation, and structured testing practices. * Ability to clearly communicate technical concepts to both technical and non‑technical stakeholders. * Exceptional attention to detail with strong analytical, organizational, and follow‑up skills. * Proven ability to manage multiple initiatives in a fast‑paced, evolving environment. * Experience working in regulated or data‑intensive environments (financial services, insurance, lending, or similar). * Experience with XML, EDI, and MISMO. * Exposure to rules‑driven systems, underwriting, pricing, or policy‑based platforms. * Business Analyst or Project Management experience is a plus. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: FullTime Location: Winston-salem, NC, US Job Type: Date Posted: April 1, 2026 Pay Range: $65,000 - $200,000 Similar Jobs * Delivery Lead, nCino Integrations * Delivery Lead, Lending Ecosystem and Integrations * Customer Integrations Analyst * DSE Integrations Backfill * Senior HCM Integrations Specialist