ServiceNow Technical Product Owner

Job Description

Title: ServiceNow Technical Product Owner(SPM Experience Mandatory)

\n

Duration : Contract

\n

Location: Jersey City,NJ

\n

\n

\n

Job Responsibilities:

\n

\n

Product Strategy & Ownership

\n

\n

\n
• Own the ServiceNow SPM product roadmap and define strategic priorities aligned with business objectives.
\n
• Partner with Portfolio Managers, PMOs, Finance, Business Leaders, and IT stakeholders to gather and prioritize requirements.
\n
• Define product vision, success metrics, KPIs, and business outcomes.
\n
• Lead product planning sessions and roadmap reviews with executive leadership.
\n

\n

\n

ServiceNow SPM Functional Ownership

\n

\n

\n
• Drive adoption and optimization of:
\n
• Demand Management
\n
• Project Portfolio Management (PPM)
\n
• Program Management
\n
• Resource Management
\n
• Financial Planning
\n
• Portfolio Management
\n
• Strategic Planning
\n
• Agile Development
\n
• Roadmap Planning
\n
• Objectives & Key Results (OKRs)
\n
• Investment Funding
\n

\n

\n

Define and improve:

\n

\n

\n
• Demand intake processes
\n
• Portfolio governance
\n
• Resource forecasting
\n
• Project lifecycle management
\n
• Investment planning frameworks
\n
• Financial tracking models
\n

\n

\n

Stakeholder Management

\n

\n

\n
• Work closely with business executives and delivery teams to translate strategic objectives into actionable platform capabilities.
\n
• Facilitate workshops and discovery sessions.
\n
• Manage competing priorities across multiple business units.
\n
• Present product updates, release plans, and adoption metrics to leadership.
\n

\n

\n

Agile Product Management

\n

\n

\n
• Own and manage the product backlog.
\n
• Write and refine:
\n
• Epics
\n
• Features
\n
• User Stories
\n
• Acceptance Criteria
\n
• Prioritize backlog based on business value and strategic goals.
\n
• Participate in PI Planning, Sprint Planning, Reviews, and Retrospectives.
\n
• Ensure alignment between business requirements and technical implementation.
\n

\n

\n

Required Skills

\n

\n

\n
• Strategic Portfolio Management (SPM)
\n
• Demand Management
\n
• Project Portfolio Management (PPM)
\n
• Resource Management
\n
• Financial Planning
\n
• Agile Development
\n
• Strategic Planning Workspace
\n
• Portfolio Management
\n
• Roadmap Planning
\n
• OKR Management
\n

\n

\n

Required Experience

\n

\n
• 12+ years of overall IT experience.
\n
• 5+ years of ServiceNow SPM experience.
\n
• 3+ years as Product Owner, Product Manager, or Business Product Lead.
\n
• Experience leading enterprise portfolio transformation programs.
\n
• Strong understanding of Agile, SAFe, and Product Operating Models.
\n
• Experience working with PMO, Finance, and Executive Leadership teams.
\n
• Experience managing global stakeholders and distributed teams.
\n

\n

\n