TikTok Shop Operations Associate

Job Description

$62,000 to $72,000 starting salary. Full-time, hybrid: in our Manhattan office (Broadway, SoHo) 3 to 5 days a week.

About KAMP

KAMP Agency is a Manhattan-based TikTok Shop agency. We run live commerce, creator affiliate programs, and shop management for consumer brands, and we're building the team that keeps those shops running at a high level every day.

The role

You'll work directly with our President on TikTok Shop operations across our portfolio of client shops. This is a hands-on, high-learning role: you'll get inside every account, keep it in top shape, and help us build the systems and AI tools that let us do it at scale.

What you'll do

• Review every client shop daily and catch issues before they cost sales.
• Build and optimize product listings across thousands of SKUs: titles, SEO keywords, attributes and images.
• Enroll shops in TikTok Shop campaigns and promotions, and review GMV Max ad performance.
• Audit shops and turn the findings into clear proposals.
• Build weekly client reports and decks.
• Communicate with clients and our team, and keep work organized and moving.
• Help us automate reporting and internal workflows with AI tools, including Claude.
• Support inbound and outbound lead management and host acquisition as the team grows.

What success looks like

• By week 2: you're running full-stack shop management across multiple client shops, including the daily review of every shop.
• By day 30: you own product listings and SEO across our client catalogs.
• By day 60: you build and send the weekly client reports.

What you bring

• Hands-on experience in TikTok Shop Seller Center, or in marketplace operations on Amazon, Shopify or Walmart, especially listings and SEO.
• Strong with data: spreadsheets, reporting and analytics. You like finding the "why" in the numbers.
• Real experience using AI tools in your work. Claude or Claude Code is a big plus.
• Problem solver and fast learner. You figure out new systems and features on your own.
• Organized, detail-oriented and self-managing.
• Able to work from our Manhattan office 3 to 5 days a week.

Nice to have

• Experience working inside a TikTok Shop agency or brand team.
• Experience building client-facing reports or decks.
• Familiarity with GMV Max or TikTok Ads Manager.

Pay

$62,000 to $72,000 starting salary, depending on experience.

KAMP Agency is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.