Sr. Business Analyst - Inpatient Strategy & Operations

The Sr. Business Analyst will support high profile projects with exposure to hospital executives, both clinical and operational, designed to reinforce hospital-wide and department-specific strategic goals and increase operational efficiencies. Role has the opportunity to engage in projects spanning operations, clinical quality, inpatient strategy, and staffing optimization. Key responsibilities include – Managing projects, with support from Ops Director, and using data to derive meaning and guide strategic initiatives; Work directly with central operational, clinical and business leaders to identify and analyze gaps in process and performance, and guide inpatient focused initiatives. Works autonomously, sets priorities and makes independent decisions of a complex nature. This role would be a good fit for candidates with interest and expertise in using data to identify opportunities and drive results (mostly MS Excel), are comfortable structuring ambiguous problems and can work in a fast-paced environment. Key responsibilities include – Managing projects, with support from Ops Director, and using data to derive meaning and guide strategic initiatives; Work directly with central operational, clinical and business leaders to identify and analyze gaps in process and performance, and guide inpatient focused initiatives. Works autonomously, sets priorities and makes independent decisions of a complex nature. This role would be a good fit for candidates who are comfortable structuring ambiguous problems, have interest and expertise in using data to identify opportunities and drive results (mostly MS Excel), and can work in a fast-paced environment. Duties include, but are not limited to: 1. Serves as the key member of Inpatient Operations function supporting problem solving, data analyses, reporting, development of project scope, goals and deliverables that support organization’s strategic goals. 2. Conducts complex data analysis to understand nature of operations and identify opportunities for improvement 3. Defines, develops and implements short- and long-term strategies and plans to meet organizational objectives with direction and support from the Operations Director. Develop reporting to analyze current operations, identify opportunities for improvement, develop project plans, and teams to implement improvements. Runs cross-functional initiatives to ensure key inpatient hospital goals and objectives (e.g., readmissions, inpatient transfers, length of stay) are met. 4. Oversees/coordinates specific and complex performance improvement related projects; provides leadership in project management; gathers deliverables from required constituents; tracks, analyzes, and makes recommendations or raises concerns on status reports, issue resolution, and program actual against project charter, budget, and/or plan. 5. Works collaboratively with stakeholders from across the organization to accomplish hospital goals and objectives and track KPIs. Develops and maintains good communication and relationships within clinical and operational departments. Works with stakeholders from across the organization to develop and implement programmatic initiatives Must adhere to all of BMC’s RESPECT behavioral standards. EDUCATION AND EXPERIENCE: Bachelor’s degree required 3-5 years of related experience with a focus in data analysis, problem structuring, project management, strategic planning (or 1-2 years’ experience in top Management Consulting firms, or someone with clinical operations & analytics experience) KNOWLEDGE AND SKILLS: Confidence and adaptability to tackle complex and unstructured problems Positive attitude and willingness to own all aspects of a project Superb communication skills to distill complicated issues into clear recommendations for administrative and clinical teams Advanced quantitative and critical reasoning skills to structure and carry out analyses Strong interpersonal skills to navigate competing stakeholder interests Ability to work independently and with matrixed teams Ability to manage and prioritize across multiple projects to meet deadlines (with support from Operations Director) (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). Compensation Range: $66,000.00- $96,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips