Program Manager - Networking

Program Manager – Networking Location: Baltimore, Maryland (US-MD), United States Position Overview NTT DATA seeks a seasoned Program Manager to lead large‑scale networking and fiber infrastructure programs within our Public Sector SLED practice. This role requires deep expertise in managing service provider networks and delivering complex IT programs across geographically dispersed environments. Key Responsibilities Direct and oversee end‑to‑end program delivery for networking and fiber initiatives. Manage service provider networks supporting 100+ locations and a network supporting 10,000+ individuals, ensuring high availability and compliance. Develop program plans, budgets, and schedules aligned with client objectives and regulatory requirements. Lead cross‑functional teams and vendors to deliver projects on time and within budget. Implement risk management strategies and maintain executive‑level reporting on KPIs and financials. Facilitate state agency and master contractor discussions and meetings. Identify critical paths, tasks, dates, testing, and acceptance criteria. Ensure application of state System Development Life Cycle (SDLC) standards. Provide solutions to improve efficiency, such as reducing costs while maintaining or improving performance levels. Required Qualifications 10+ years of project and program management experience in IT infrastructure. 5+ years managing service provider networks supporting 100+ locations and a network supporting 10,000 individuals. At least eight (8) years of experience managing complex IT development projects and/or programs, similar to that described in the statement of work. Project Management Professional (PMP) certification from the Project Management Institute (PMI). Previous leadership of at least three (3) successful projects and/or programs with an organizational change management component involving stakeholder groups across the organization. At least five (5) years of experience using PMI’s Project Management Body of Knowledge (PMBoK) methodologies and artifacts. Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related discipline. Preferred Skills and Expertise Program Management Excellence Proven ability to manage multi‑million‑dollar IT programs with complex dependencies. Expertise in governance frameworks (PMO standards, ITIL, COBIT). Strong experience in vendor and contract management for large‑scale network and fiber deployments. Networking & Fiber Specialization Strong technical background in networking technologies (LAN/WAN, SD‑WAN, MPLS) and fiber infrastructure. Deep knowledge of network design, engineering, installation, and ongoing maintenance. Familiarity with network architecture, routing protocols, and security standards. Experience with SD‑WAN, MPLS, and cloud networking solutions. Experience managing a Network Operations Center (NOC). Public Sector and Compliance Understanding of state/local government procurement processes and compliance requirements. Ability to navigate regulatory frameworks for public sector IT projects. Preferred Certifications PMP (Project Management Professional) – PMI PgMP (Program Management Professional) – PMI ITIL 4 Foundation or higher Cisco Certified Network Professional (CCNP) or equivalent Certified ScrumMaster (CSM) for Agile environments Work Environment & Travel Hybrid or on‑site work depending on client requirements. Occasional travel to client sites for installation, testing, or project coordination. Compensation and Benefits Pay Range: $132,000 – $220,000. Actual compensation will depend on factors such as experience and skills. Position may also be eligible for incentive compensation and company benefits, including medical, dental, and vision insurance with employer contribution; flexible spending or health savings account; life and AD&D insurance; short and long‑term disability coverage; paid time off; employee assistance; 401(k) program with company match; and additional voluntary or legally required benefits. Equal Opportunity Statement NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For pay transparency information, please click here. #J-18808-Ljbffr