Slot Technician

There's a reason we call it The Best 8 Hours... When you work at Seneca Resorts & Casinos—your day is filled with helping people have FUN! We love to work and win together---it’s one of our core values! Not only do we make work feel like play, we offer so many great benefits and extras you’ll feel like you hit the career jackpot! The main responsibility of the Slot Technician is to maintain and repair all electronic slot equipment in a timely and efficient manner. Additional duties include the maintenance and repair of select equipment for the Finance and Table Games operations. Slot Technicians are also responsible for all installs, moves, removes, and modifications of all related stands, signage and machines. Slot Technicians need to coordinate with the Slot Operations staff to ensure maximum operating efficiency and they are to promote the company’s goals and values. This position requires performing the job duties throughout the SGC properties as needed. Traveling between or reporting to the other properties is a requirement for this position. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives, and the Departments policies and procedures. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Ensure all slot machines on the casino floor are operating according to company standards. Rebuild parts/equipment during down time; maintain the parts inventory as assigned. Circulate through assigned area performing repairs as necessary. Ensure that all slot/storage areas are cleaned and organized. Responsible for the initial set-up and testing of all new slot products. Complete all regulatory/operational documents thoroughly and legibly. Responsible for the security of keys and all issued tools and equipment needed to perform the function of the position. Maintain the integrity of the slot machine equipment and secure all company assets and property at all times. Assist the Finance department by maintaining and repairing currency and currency related equipment. Notify the Cage Shift Managers/Cage Manager of all maintenance and repairs performed on equipment. Track and record all finance equipment repairs/maintenance on equipment tracking log sheet. Provide report to the Cage Shift Managers/Cage Manager of any parts or supplies needed to maintain and/or repair finance equipment. Assist the Table Games Department by maintaining and repairing any Table Games’ electronic equipment as requested. Conduct regular inspections of machines and equipment. Participate in the repair of progressive gaming and other electronic displays. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. Must complete all required SGC Training programs within nine (9) months from commencement of employment. Attend all necessary meetings, including equipment training classes from vendors whether in-house or off company property. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: Must be 18 years of age or older upon employment. High School Diploma or equivalent GED required. Must be knowledgeable in Electronic theory and have a minimum of one (1) year experience as a Slot Technician in a licensed jurisdiction or have a minimum of two years’ experience in Electronics or closely related field. Candidate must complete the internal testing and evaluation process of the approved SGC Slot Technical training program. Exhibits superior communication skills and training skills with the ability to learn on their own. Working knowledge of computer software applications and practical usage. Ability to perform basic mathematical functions with regard to monetary units and compute slot machines percentages. Salary Starting Rate: $17.92/hour Compensation is negotiable based on experience and education. Benefits: Weekly paychecks PAID lunch hour FREE meals every workday Affordable medical insurance options Multiple shifts available Company-matched 401(k) FREE on-site gym (Seneca Niagara and Seneca Allegany locations) Access to FREE on-site healthcare—appointment or co-pay needed* Exclusive Team Member discounts throughout WNY Opportunities to support great causes and earn paid time off Education reimbursements Rewards and recognition programs And so much MORE! We’re Hiring! Join Us Our Upcoming Hiring Event: Allegany (777 Seneca Allegany Blvd., Salamanca, NY 14779) Tuesday, September 29 – Meeting Room Time: 11:00am-6:00pm #J-18808-Ljbffr