Senior Behavioral Health Transport Services Representative BSS

Job Title

Find your path in health care. When you join Banner Staffing Services, you join a team that puts patients first. You'll make an impact on one of the country's leading health systems and help make our patients' lives easier. Apply today.

This is an assignment based position working at:

• 7575 E Earll Dr. Ste F101 Scottsdale, AZ 85226

Schedule: Sunday-Saturday 6:00PM - 6AM, VARIED, PRN

As a valued and respected Banner Health team member, you will enjoy:

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay
• 403(b) Pre-tax retirement
• Resources for living (Employee Assistance Program)
• MyWell-Being (Wellness program)
• Discount Entertainment tickets
• Restaurant/Shopping discounts

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.

Position Summary

This position is responsible for coordinating logistics for all patient transfer operations. Provides ongoing support to Clinical Referral Specialist, internal and external stakeholders by ensuring ordered equipment and services are provided in accordance with orders and schedules provided. Serves as a liaison between both internal and external customers. Manages data as related to operations.

Core Functions

1. Interpret and execute transfer requests to determine equipment and services required for a safe and smooth patient transfer. Organize and deliver all clinical services as directed by clinical referral specialist. Determines if best to use external or internal resources based on factors which include cost, urgency, etc. Acts as an integral member of the centralized transfer center for patient transfers throughout the continuum.
2. Compile and prepare documentation related to appropriate sequence of events so as to provide quality transfers efficiently. Coordinates with internal personnel and external agencies to address continual demand for patient transfer and maintains list of anticipated needs and projected resources in a complex environment. Receives, verifies, and provides ongoing follow-up requests and referrals/orders. Assists in gaining insurance authorization and gathers all information necessary for registration in receiving facility, including bed request documentation.
3. Enters, maintains, and archives data in computer files for departments as required using multiple software platforms. Builds referrals using information in patient medical record to provide minimum data necessary to coordinate patient services.
4. Identifies, resolves and communicates real and potential problems and information to appropriate leadership members. Prioritizes safe utilization of resources.
5. Creates and distributes individualized ad-hoc reports upon request.
6. May supervise staff depending on work assignment.
7. Facility based position with hospital-wide impact on patient throughput. Efficiently balances requests with available resources under tight deadlines and conflicting priorities.

Qualifications

High school diploma/GED or equivalent working knowledge. The position also requires skills and abilities typically gained with 2-4 years of experience in a healthcare office or hospital operations setting, and/or educational background. Must have medical terminology, excellent verbal and written communication skills, organizational skills and critical thinking skills. Must have the ability to work under tight time constraints and meet deadlines while working on a variety of projects/demands. Must be proficient with commonly used office software and equipment.

Employees working at Banner Behavioral Health Hospital, Boswell Skilled Nursing Facility, Olive Branch Senior Center or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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