ACE Tier 2 Account Support Specialist - Remote
TEEMA Solutions Group
- Remote job
TEEMA Solutions Group is seeking an ACE Account Service Desk Specialist II to provide Tier 2 support for the Automated Commercial Environment (ACE) platform. This role requires problem-solving skills to assist a large user community including government and trade partners.The successful candidate will troubleshoot technical issues, manage accounts, and provide exceptional customer service. Candidates with 2+ years of IT help desk experience and knowledge of trade compliance systems are preferred. The position offers a primarily remote work option with a rotating shift environment.J-18808-Ljbffr TEEMA Solutions Group
- ...Job Description Job Description ACE Account Service Desk Specialist II (Tier 2 Support) Primarily Remote | Ashburn, VA / Orlando, FL / San Antonio, TX 24/7 Rotating Shift Environment Join a mission-driven technical support team supporting the Automated Commercial...Remote workRotating shiftAfternoon shift
- ...Description Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level... ...while providing Tier 2 desk side and remote support in a fast-paced environment... ...and Microsoft Intune. Manage user accounts, permissions, and group policies...Remote workWork at office
$50k - $65k
...Description Job Description Syntec is looking for a IT Support Specialist - Tier 2: Syntec is Northern Ohio's premier dental-specific IT Managed... ...'ll mainly be focused on three types of work – in-office remote support, client onsite IT support, and in-the-field build-...Remote workPermanent employmentFull timeCurrently hiring- The One 23 Group seeks a Journeyman Computer User Support Specialist (Tier 2) to join the Global Support Center at DeCA Headquarters. You will provide elevated phone, remote, and ticketed support to 14,000+ personnel worldwide, covering 6,000+ endpoints within the DCOE...Remote workWorldwide
- ...Job Description Job Description IT Support Specialist II (Tier 2) StoneGate Senior Living... ...OneDrive, and SharePoint. Manage user accounts, security groups, licensing, Conditional... ...Matrix42 ticketing platform. Provide remote and occasional on-site support using...Remote work
$65k - $85k
...Description Job Description IT Desktop Support Specialist – Tier 1 / Tier 2 Location: Irvine, California... ...issues, setting up computers and accounts, maintaining software, resolving network... ...delivery. Unlike a traditional remote help desk position, this role allows...Remote workFull timeWork at officeImmediate start- ...resolution- Master of End User Computing Support, troubleshooting, and customer service, and... ...issues and IT environment health- Expert with remote troubleshooting methods- Deep knowledge... ...: For each year of degree required, 2 years of experience may be substituted.-...Remote work
- ...seeking an experienced and emotionally intelligent Escalation Tier II Support Specialist to manage complex, sensitive, and high-risk member cases... ...opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes...Remote workWork at officeWork from home
- ...departments and utilizing feedback, they contribute to refining our support processes and enhancing the overall member experience. The... ..., the next step would be a video panel interview with our Tier 2 Member Support Team Leads at PadSplit for one (1) hour. For this...Remote workFull timeVisa sponsorshipShift work
- HOK is seeking an IT Support Specialist to join the LA team. You will provide technical assistance to users, perform Tier 1 support, set up employee equipment, and troubleshoot hardware... ...inventories, and training users. Remote options are available on select days as...Remote jobFlexible hours
$55k - $70k
...printers, with a full line of production equipment. The Level 2 IT Support Specialist serves as the primary escalation point for complex... ...Provide direct client-facing support via phone, email, remote session, and occasional on-site visits throughout the NYC Metro...Remote workPermanent employmentFull timeLocal area- ...Responsibilities: - Provides close technical support and input on the application of Microsoft... ...defined business segment - Provide second tier operations support for the Active... ...Substitution: For each year of degree required, 2 years of experience may be substituted.Preferred...
- ...Tier 1 Support Specialist Location: On-site in Northeast Minneapolis, Minnesota... .... You will provide remote support, troubleshoot common... ...What We're Looking For ~1–2 years of help desk, technical... ...growing company where service, accountability, and continuous improvement...Remote workFull time
- Aureon is hiring a Tier 1 Technical Support Representative for a 100% remote role based in Wisconsin. You will handle inbound... ...hardware, software, and account questions with strong documentation... ...solving, and computer skills, plus 1-2 years in a support environment....Remote job
$14 - $16.5 per hour
...start date. Full-Time | Remote (Must reside in New Mexico... ...IT company dedicated to supporting front-line healthcare workers... ...every day. As a Tier 1 Help Desk Support Specialist , you'll be a vital part... ...escalating complex issues to Tier 2 as needed. Support...Remote workFull timeContract workWork at officeShift workWeekend workWeekday work- ...independently of application vendors. \n \n The platform supports complex and high-volume use cases, including backup,... ...million users. \n \n Your Role: \n We’re seeking a Tier 2 Support Specialist to join our Super Awesome Support team. \n As a Tier 2...Casual workWork at officeWorldwideFlexible hours
$50k - $64k
...Job Description Job Description Tier 2 Mac/Windows Support Specialist Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Windows Support Specialist candidate . This is a full-time...Full timeContract workWork experience placementWork at office- ...Job Description Job Description We are looking for an experienced Tier 2 Support - On-boarding Specialist to join a Contract assignment supporting client onboarding activities in Broken Arrow, Oklahoma. This role is ideal for an IT specialist who can provide hands-...Contract work
- ...Description Job Description IT Support Specialist I (Tier 1) StoneGate Senior... ...end users via phone, email, remote support, and the Matrix42... ...applications. Perform routine account administration tasks... ...advanced troubleshooting to Tier 2 support. Support new hire...Remote workInternshipWork at office
- ...Mississippi Medical Center in Jackson, MS is seeking a Field Support Specialist in the Division of Information Systems. You will support installation... ...desktops, laptops, printers, and mobile devices, and provide tier 2 support. Responsibilities include asset management,...
- Gusto is seeking a Tier 2 Customer Support specialist for its Retirement team in a hybrid role. You will handle complex educational and technical inquiries from 401(k) participants and IRA owners, acting as a trusted resource across email and phone while collaborating...
- ...provides frontline technical support to business clients by responding... .... This role requires both remote and on-site troubleshooting, equipment... ...or complex issues to Tier 2 or Tier 3 support in a timely... ...with company-funded HSA and HRA accounts ~401(k) plan with company matching...Remote workLive inWork at officeLocal area
- ALO is seeking a Retail Support Specialist in Los Angeles to provide Tier 2 IT support for retail stores and New Store Openings (NSO). You will diagnose hardware, software, network, and POS issues, manage tickets through resolution, and document steps for knowledge sharing...
- ...role in ensuring our clients have seamless access to the technology they need to succeed. Applied Innovation is seeking a Tier 2 IT Support Specialist to join our IT Service team. This role is focused on providing exceptional customer service to our technology clients by...Full timeTemporary workWork at officeMonday to Friday
- ...required- Typically requires BS degree and 5 years of prior relevant experience. Education Substitution: For each year of degree required, 2 years of experience may be substituted.- Advanced certifications a plus e.g., MCITP/MCSE, Windows Server, etc.Posting Date:Department...
- Clearbridge is hiring a Tier 1 Technician based in Kent, WA. You are the first voice customers... ...emphasizes growth from Tier 1 to Tier 2 and learning in a fast-paced MSP... ...environment. You will be part of a 15-person team, support customers via calls and email, and...
$77k - $143k
...Summary#LI-RemoteThis is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis... ...position.As a Territory Account Specialist (TAS), you’ll lead with purpose -... .... Preferred experience in the 2-year Novartis Sales Internship Program...Remote workFull timeInternshipLocal areaHome officeVisa sponsorshipRelocation package- ...Job Position: The Desktop Support Technician provides Tier 1 technical support to clients both on campus and remotely. This position is campus-... ...support for hardware, software, account access, and connectivity... ...information. REQUIRED SKILLS ~2–3 years of desktop support...Remote work
- ...Service Representative Tier 2 Location : Lexington... ...Setup : Conditional remote About Us Helpware... ...& Operational Support for modern companies. Our... ...service standards. The specialist collaborates closely with... ..., refunds, returns, or account management. ~ Experience...Remote workFull time
- ...Tier 2 Technician — Morgantown, WV (Hybrid) Netranom | Morgantown... ...the backbone of our technical support operations — handling escalated... ...supervision. This is a fully remote position based out of the Morgantown... ...Directory , including user accounts, group policies, OUs, and...Remote workFull timeWork from home
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