Campus Tech Support Specialist: Remote & In-Person Tier-2
Valparaiso University
- Remote job
Valparaiso University seeks a Technical Support Specialist to provide tier 2 troubleshooting for campus IT, supporting PCs, Macs, hardware, software, and AV equipment. The role includes remote and in-person assistance, ticketing, and documentation to help users resolve issues quickly. The candidate should have a Bachelor's degree or equivalent experience, strong communication skills, and experience in technical support within an academic environment is a plus. #J-18808-Ljbffr Valparaiso University
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...direction of the IT Supervisor, provide Tier 1 and Tier 2 technical support and endpoint engineering for the... ...support via telephone, email, remote support tools and in person at client work areas. Deploy,... ...activities in compliance with campus and UC security policy....Remote workHourly payTemporary workZero hours contractLocal areaShift workAfternoon shift- ...Job Description Job Description IT Support Specialist II (Tier 2) StoneGate Senior Living Lewisville, TX StoneGate Senior Living in... ...procedures within the Matrix42 ticketing platform. Provide remote and occasional on-site support using approved remote...Remote work
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...printers, with a full line of production equipment. The Level 2 IT Support Specialist serves as the primary escalation point for complex... ...Provide direct client-facing support via phone, email, remote session, and occasional on-site visits throughout the NYC Metro...Remote workPermanent employmentLocal area- Wilmington University in Maryland is seeking a Technology Support Assistant (PT) to respond to IT incidents, assist users, and support campus equipment both on-site and remotely. The role requires strong communication, problem-solving, and independence in handling tickets...Remote jobPart timeAfternoon shift
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