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Tier 2 IT Support Specialist - Campus & Classroom Tech

Ottawa University

Ottawa University is seeking a Tier 2 IT Support professional in Overland Park, Kansas, to assist the IT Help Desk and provide timely resolution for technical issues across students, faculty, and staff. The role involves troubleshooting hardware and software, coordinating with IT teams, and maintaining classroom technology. Responsibilities include handling on-call shifts, documenting resolutions, updating knowledge bases, and improving support processes to ensure high-quality service. #J-18808-Ljbffr Ottawa University

Vacancy posted 2 days ago
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