Certified Medical Assistant

Certified Medical Assistant (CMA) PRN – Duke University HospitalDuke University Hospital in Durham, North Carolina seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together.Department Profile: Our endocrinologists offer endocrinology services for adults, including treatment for diabetes, thyroid disease, and other hormone-related disorders. We diagnose and treat a variety of endocrine-related conditions that impact daily life and long-term health.Work Hours & Shifts: 40 hours per week, 5-8 hour shiftsAddress: 30 Duke Medicine Cir, Clinic 1A, DurhamJob Summary: The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.Administrative Duties:Answer telephonesGreet patientsUpdate and file patient medical recordsFill out insurance formsHandle correspondenceSchedule appointmentsArrange for hospital admissionsArrange for laboratory servicesHandle billing and bookkeepingClinical Duties:Assist medical and nursing staff in a variety of tasks including:Taking medical histories and recording vital signsExplaining treatment procedures to patientsPreparing patients for examinations and proceduresAssisting the physician during the examination and proceduresCollect and prepare laboratory specimensPerform basic laboratory tests on the premisesDispose of contaminated supplies Sterilize medical instruments.Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient recordPrepare and administer medications as directed by a physicianAuthorize drug refills as directed Telephone prescriptions to a pharmacyDraw bloodPrepare patients for x-rays, tests and proceduresTake electrocardiograms Remove sutures/ staplesChange sterile and non-sterile dressingsRequired Qualifications at this LevelEducationLevel I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.ExperienceLevel I -- No experience required.Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III, and IV.Degrees, Licensure, and/or CertificationLevel I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.Knowledge, Skills, and AbilitiesGood customer service skills.Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.Working knowledge of sterile techniques and special procedures that are applicable to work performed.Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions.Age specific competencies.Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent informationAbility to establish and maintain effective working relationships with patients and clinic staffTyping skillsMedical terminologyLevels II and III -- Ability to independently seek out resources and work collaboratively