Practice Manager, Operations

Shared Practices Group (SPG) is one of the fastest-growing dental implant organizations in the country, with over 40 practices across the U.S. focused on dentures and implant dentistry. Our mission is simple: expand access to life-changing full-arch care so more patients can get the smile, health, and confidence they deserve. We take care of our practice teams so they can focus on what matters most—taking exceptional care of our patients. As a Practice Operations Manager (POM), you’re not just managing a dental office; you’re leading a business. You’ll drive daily performance, coach your team toward revenue goals, and own the patient experience from first call to final outcome. This role is equal parts sales strategist, performance coach, and operational leader. You’ll be responsible for meeting monthly collection targets. The Practice Operations Manager is responsible for the patient experience through excellent service, ensures compliance with legal regulations, leads and motivates the dental team, and often contributes to marketing and growth strategies. Drive upgrade performance by identifying candidates in advance and coaching the consult strategy

• Lead morning huddles with a sales lens: goals, behaviors, opportunities, and accountability
• Operations Management
• Oversee day-to-day office operations to ensure efficiency and patient satisfaction
• Implement and maintain policies, procedures, and compliance standards
• Conduct performance reviews and ongoing development
• Manage patient records and appointment flow
• Financial Management
• Oversee collections and ensure monthly revenue targets are met
• Manage accounts receivable/payable and daily/monthly closings in Open Dental
• This position will oversee the Sales Consultant, Dental Assistants and Lab Technicians.

• Proficiency in Google Suite
• Dental knowledge is preferred

• Company-paid life insurance
• Paid holidays, vacation, and sick time
• Leadership development and career growth opportunities
• If you’re a sales-minded leader who thrives on driving results, coaching teams, and owning the business, this is your moment. Apply today and help us build the future of full arch dentistry.