Customer Marketing Manager
$84.9k - $101.4kFull-time
Bill
Innovate with purpose
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses-from startups to established brands-make smarter decisions and gain control of their operations. And we don't stop there: we're creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team that's ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity-and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person's unique skills and experiences. We'd love to hear from you-you might be just what we're looking for, whether in this role or another.
• Let's give businesses more time for what matters.
Make your impact within a rapidly growing Fintech Company
The Customer Marketing team encompasses Customer Marketing across the system for AC, Direct, and Network segments. Our efforts and responsibilities are owning all marketing communications (email, in-product, push notifications, SMS) as soon as our customers have access to our products. We partner cross-functionally with the revenue organization, growth marketing, product marketing, and product management in particular to drive an excellent customer journey. Our unified functional efforts are designed to drive revenue growth and increase customer LTV through adoption of the full suite of BILL products (including our payments hierarchy, lending, upsell and cross-sell).
Our Customer Marketing, Payments team is looking to add a Customer Growth Marketing candidate who is highly organized and eager to manage customer growth campaigns for Payment products.,Do you have a very keen eye for detail, a passion for optimization, and an analytical mindset to drive data-driven change? Are you ready to make a meaningful impact on the growth of an already successful SaaS business?
What you'd be doing:
We'd love to chat if you have:
The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
San Jose pay range
$84,900-$101,400 USD
The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL's bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
Draper UT pay range
$72,000-$86,100 USD
What's in it for you?
Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn't only experienced by our customers, but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
Don't believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.
BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.
We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact View email address on jobs.jobcopilot.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification.
Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses-from startups to established brands-make smarter decisions and gain control of their operations. And we don't stop there: we're creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team that's ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity-and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person's unique skills and experiences. We'd love to hear from you-you might be just what we're looking for, whether in this role or another.
• Let's give businesses more time for what matters.
Make your impact within a rapidly growing Fintech Company
The Customer Marketing team encompasses Customer Marketing across the system for AC, Direct, and Network segments. Our efforts and responsibilities are owning all marketing communications (email, in-product, push notifications, SMS) as soon as our customers have access to our products. We partner cross-functionally with the revenue organization, growth marketing, product marketing, and product management in particular to drive an excellent customer journey. Our unified functional efforts are designed to drive revenue growth and increase customer LTV through adoption of the full suite of BILL products (including our payments hierarchy, lending, upsell and cross-sell).
Our Customer Marketing, Payments team is looking to add a Customer Growth Marketing candidate who is highly organized and eager to manage customer growth campaigns for Payment products.,Do you have a very keen eye for detail, a passion for optimization, and an analytical mindset to drive data-driven change? Are you ready to make a meaningful impact on the growth of an already successful SaaS business?
What you'd be doing:
- Develop and execute multi-channel lifecycle campaigns (email, in-product guides, webinars, landing pages) to drive adoption, engagement, and growth across AP and ad-valorem payments products .
- Own day-to-day campaign execution in tools like Inflection, Pendo,etc - including audience segmentation, targeting rules, QA, and launch.
- Maintain clean campaign operations by managing lists and suppressions, ensuring accurate attribution, and partnering with Analytics/MarTech on data and tracking needs.
- Support multi-product and portfolio-level payments campaigns by building targeted journeys that move customers into the next best product or feature.
- Partner with Product, PMM, Growth, and Post-sales/RevOps to align customer marketing programs with product roadmaps and business goals, translating objectives into concrete journeys and test plans.
- Analyze and report on campaign and channel performance using Tableau, Mixpanel, and Inflection ; identify insights, recommend optimizations, and propose A/B tests that improve core KPIs (activation rate, TPV, adoption, retention).
- Collaborate with Analytics/Data Science and MarTech to refine reporting, define metrics, and unblock data/field issues that limit targeting, measurement, or scale.
- Capture and communicate campaign learnings - what worked and what didn't - and recommend clear next steps to improve and scale future programs.
We'd love to chat if you have:
- 3-5+ years of experience in customer, lifecycle, or growth marketing, ideally in B2B SaaS or fintech.
- Hands-on experience building and executing email and lifecycle campaigns in a marketing automation platform
- Strong analytical skills with experience using tools like Tableau, Mixpanel, or similar to evaluate performance and identify next best tests or optimizations.
- Proven ability to manage multiple campaigns and deadlines with high attention to detail and strong QA habits.
- Clear, concise communicator who can collaborate effectively with Product, PMM, Analytics, and Post-sales.
- Experience with payments or financial products (e.g., AP, cards, international payments, cash management, or ad-valorem revenue models) is a strong plus.
- Comfortable designing and interpreting A/B tests and experiments (control vs. treatment, KPI selection, run-time, and success criteria).
- Self-starter who is comfortable with ambiguity, moves quickly, and can independently drive campaigns from idea to launch with minimal oversight.
- Cares deeply about customer experience , with a bias to put the customer lens on copy, journeys, and experiment design.
- Commuting distance to our San Jose, CA headquarters or Draper, Utah office.
The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
San Jose pay range
$84,900-$101,400 USD
The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL's bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
Draper UT pay range
$72,000-$86,100 USD
What's in it for you?
Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn't only experienced by our customers, but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
- 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
- HSA & FSA accounts
- Life Insurance, Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11+ Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
- And much more
Don't believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.
BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.
We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact View email address on jobs.jobcopilot.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification.
Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.
Vacancy posted 19 hours ago
Similar jobs that could be interesting for youBased on the Customer Marketing Manager in Draper, UT vacancy
- ...AI Mid-Market Customer Success Manager At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new...SuggestedTemporary workSummer holidayLocal areaWeekend work
Podium
Lehi, UT2 days ago - Description Job Summary The Mid Market Account Manager is responsible for managing and growing a portfolio of small to mid-market accounts by identifying customer needs, delivering tailored solutions, and building strong client relationships. They collaborate with...SuggestedRemote work
Sorenson Communications
Taylorsville, UT1 day ago $104k - $130k
...Job Description: We're hiring for a Customer Success Manager (CSM) at Pluralsight. In this role, you will work to engage, retain, and enable our customers to fully utilize our platform to achieve their desired business outcomes. As a successful CSM, you will build...SuggestedWork at officeLocal areaRemote workHome officeMonday to FridayPluralsight
Draper, UT2 days ago$104k - $130k
...Job Description: As a Customer Success Manager (CSM) , you'll work to engage, retain, and empower our Public Sector customers to fully leverage our platform and achieve their desired business outcomes. You'll build strong, trusted relationships with clients, positioning...SuggestedWork at officeLocal areaRemote workHome officeMonday to FridayPluralsight
Draper, UT2 days ago$107k - $133.7k
...growing Fintech Company We are looking for an experienced Email Marketing Manager to join our team. The ideal candidate will have a proven... ...Inflection.io (experience with Marketo, HubSpot, Braze, Customer.io or similar tools welcome). Coordinate segmentation, dynamic...SuggestedTemporary workWork at officeRemote workFlexible hoursBill.com
Draper, UT5 days ago$1,900 - $2,100 per month
To apply for this full-time web developer role, you build websites for our clients using Elementor on WordPress. The Person and Skills We Need: Someone with strong English writing and speaking skills (accent is not critical). A dedicated individual who wants to grow with...Full timeSecond jobTrial periodMonday to FridayFlexible hoursBreakout Tools
Lehi, UT1 day ago- ...Pay Later (BNPL) platform. We are currently hiring a Market Development Manager to help grow our company and ensure our mission is achieved... ...engage field leadership to communicate our retailer and customer value propositions as well as align on mutual business objectives...Currently hiringLocal area
Progressive Leasing
Draper, UT1 day ago $166.5k - $244.2k
...impact The Role Proofpoint is looking for a Sr. Product Marketing Manager to lead product marketing for our Insider Threat Management... ...story. Become the expert on buyers, market dynamics, customer needs, buying criteria, and competitive alternatives to shape...Flexible hoursProofpoint
Draper, UT3 days ago- Amba is seeking a detail-oriented Account Manager to join our Digital Agency Marketing Team at Oozle Media in South Jordan, Utah. This role requires building strong client partnerships, driving impactful marketing outcomes, while ensuring client satisfaction and identifying...
$120k - $130k
...world's #1 trusted cloud-based content management and productivity platform that helps legal... ...and better user experiences for our customers and partners. Our customer-centric approach... ...of Customer Success to lead our SMB/Mid-Market CS team-a high-performing group of 6 CSMs...Work at officeImmediate startRemote workFlexible hoursNetDocuments
Lehi, UT2 days ago- Description Field Success Manager Helping Others Make a Difference. Mobilizing Success.... ...independent salesforce to seek the new — new customers, new relationships, new people to craft... ...hours when supporting international markets. This role is about influencing others...Local areaFlexible hours
- ...About the job Product Marketing Senior Manager/Director About the Role In this role, youll launch products, but more importantly... ...evolve, align the entire revenue engine, and ensure every customer-facing motion speaks the same language. This is a...Work at officeRemote work
VIBE
Draper, UT2 days ago $68.6k - $82.2k
...Premium Customer Experience Supervisor Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy... ...impact within a rapidly growing Fintech Company Lead and manage a team of approximately 15 agents Drive team performance and...Temporary workWork at officeRemote workFlexible hoursBill.com
Draper, UT1 day ago- ...ABOUT THIS POSITION The Director, Client Marketing plays a critical role in synthesizing... ...incremental value credibly with customer facing teams. Shapes cross-sell strategy... ...verbal communication skills. ~ Ability to manage multiple priorities in a fast-paced environment...Full timeLive outLocal areaFlexible hours
Waystar
Lehi, UT3 days ago - ...growing Fintech Company The Product Marketing team at BILL is the driving force behind... ...products to market and growing their impact on customers and the business. We represent the voice... .... As a Senior Product Marketing Manager , you will be responsible for shaping strategy...Full timeTemporary workWork at officeRemote workRelocationFlexible hours
Bill
Draper, UT19 hours ago $100k
...income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE... ...PROCESSES THAT ARE RESULTS DRIVEN FULL SUITE OF PROFESSIONALLY BRANDED MARKETING MATERIALS & PRESENTATION TOOLS ANYTIME LIVE MANAGER ASSISTANCE...Local areaSlice Merchant Services
Riverton, UT19 hours ago$75k
...Account Manager, Small-Market Lehi, Utah, United States NetDocuments is committed to providing an excellent candidate experience and... ...successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee...Immediate startRemote workFlexible hoursNetDocuments
Lehi, UT2 days ago$95.25k - $134k
...Collection of Great Banks" with local brand names and management teams in each of our major Western markets. And because we've known that, for over 150 years... ...Center that will transform how we connect with customers. Under fresh leadership from our newly appointed CMO...Temporary workWork experience placementH1bWork at officeLocal areaRemote workFlexible hoursZions Bancorporation
Midvale, UT3 days ago- ...Customer Success Manager Pattern®, a leading ecommerce acceleration platform, is seeking an energetic Customer Success Manager to drive platform... ...standards. Qualifications Bachelor’s degree in Business, Marketing, or related field. 1–2 years of experience in digital...Local areaRemote work
Pattern
Lehi, UT2 days ago - ...AI Customer Success Manager - SMB (Automotive) Lehi, Utah At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads...Temporary workSummer holidayLocal areaWeekend work
Podium
Lehi, UT2 days ago - ...Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue - fully integrated into systems like ServiceTitan... ...Raised $25M+ from Khosla Ventures and YC AI Success Manager - Broccoli AI This is a blend of customer relationship ownership...For contractors
Broccoli AI
Lehi, UT2 days ago - ...a resident satisfaction software that partners with property management companies to create better living experiences for their residents... ...TYPE: Full-time POSITION OVERVIEW: As a Customer Success Manager at Opiniion, you will play a crucial role in ensuring...Full timeContract workWork at officeLocal area
Opiniion Inc.
Lehi, UT2 days ago - ...that they are busy counting their money instead of listening to customers and building better software. We launched Slant in August of 2... ...for us and our customers. We're looking for Customer Success Managers who also believe that relationships matter and can help our...
SLANT, Inc.
Lehi, UT1 day ago - ...A progressive technology company in the United States is seeking a Customer Success Manager to enhance customer experiences on their platform. This remote role requires managing post-sale relationships, leading onboarding and training, and driving adoption and retention...Remote work
Canals
Lehi, UT6 days ago $45k - $55k
...OverviewWe help over 2,000 healthcare and legal practices grow through our all-in-one digital marketing and AI-powered Success Center platform. Our Customer Success Managers, internally referred to as Marketing Coaches, are strategic growth advisors—helping clients achieve...Full timeCasual workLocal areaRemote workFlexible hoursMyAdvice
Lehi, UT3 days ago- ...Customer Success Manager What you will be doing: Onboard & Activate New Customers: Guide new customers through implementation and setup to ensure fast time-to-value and a smooth transition from sales. Drive Adoption & Retention: Build relationships with...Remote workShift work
PEAR
Lehi, UT2 days ago - ...global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern... ...in creator partnerships, influencer marketing, affiliate management, or social commerce. ~...Casual workLocal area
Pattern
Lehi, UT2 days ago $100k - $105k
...one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7... ...up 80% of the global workforce, but this market has been heavily underserved by technology... ...and their employees can thrive. Our customers include leading brands from multiple sectors...Hourly payFull timeWork at officeLocal areaFlexible hoursWorkstream
Lehi, UT2 days ago$164.1k - $196.9k
...Mid-Market Account Executive - AP Innovate with purpose At BILL, we believe in empowering... ...-market segment. Pipeline Ownership: Manage the full sales cycle, including the... ...the magic isn't only experienced by our customers, but by our employees as well. Here is...Temporary workWork at officeRemote workFlexible hoursBill.com
Draper, UT5 days ago- ...Senior Marketing Manager, Engagement (Cutting Machines) Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-... ...essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more....
Cricut
South Jordan, UT5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Marketing Manager. Be the first to apply!
Related searches
- director customer care Draper, UT
- sales customer service manager Draper, UT
- manager customer success team Draper, UT
- customer service support manager Draper, UT
- manager customer experience Draper, UT
- customer service executive Draper, UT
- senior manager customer operations Draper, UT
- customer advocacy manager Draper, UT
- remote customer service manager Draper, UT
- customer service account executive Draper, UT